Using the Status Management Feature

When you use the status management function, you can set status of each e-mail to quickly understand its progress.
You can filter and sort e-mails using the status on the "E-mail" screen.
You can also set the status automatically for e-mails that match the filter conditions.
The following statuses can be set.

  • Not set
  • Unprocessed
  • Need to send
  • Processed
  • On hold
  • Ready to send

Image of setting up the status management feature

Enabling the Status Management Feature

You can enable the status management feature.

Steps:
  1. Click the "User name" in the header.

  2. Click "Personal settings".

  3. Select the "Setting of each application" tab.

  4. Click "E-mail".

  5. Click item for the Status Management.

  6. In the item for status management feature on the "Status Management" screen, select the "Enable" check box.

  7. Confirm your settings and click "Save".

Setting the Status to E-mails

You can set the statuses to e-mails.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. To set statues to e-mails, select a folder on the "E-mail" screen.

    The steps for setting the status vary by views you are using.

    • When preview is shown
    1. Select the e-mail for which you want to set the status.
    2. From the "Status" drop-down list, select the status you want to set.

      Image of setting status on a window with preview

    • When preview is hidden
    1. Click the subject of the e-mail for which you want to set the status.
    2. On the "E-mail Details" screen, select the status you want to set from the "Status" drop-down list.

      Image of setting status on a window without preview