Filter Settings

You can configure filters.
The filter is used to automatically set the status of incoming e-mails or save them to the specified folder.
If multiple filter conditions exist, the top condition in the list is applied first.
If E-mails cannot be filtered as you set, see the FAQ article on if the automatic filtering conditions set for E-mails on arriving doesn't work as intended .

Adding Filters

You can add filters.

Steps:
  1. Click the "User name" in the header.

  2. Click "Personal settings".

  3. Select the "Setting of each application" tab.

  4. Click "E-mail".

  5. Click "Filter settings".

  6. On the "Filter settings" screen, select the e-mail account from the drop-down list, and click "Adding filters".

    Image of the action link for adding filters

  7. On the "Adding filters" screen, set the required items.

    • Filter Settings Name:
      Enter a name for the filter settings. You must set the filter name.

    • Filter conditions:
      Set up conditions for filtering e-mails.
      You can combine each condition using the following methods.

      • All the following conditions are met

      • Any of the following conditions are met

        Conditions can be subject, From, To, CC, e-mail headers, and e-mail size. The following operators can be set for each item.

      • includes

      • does not include

      • is the same as

      • is different from

      • starts with

      If you want to add conditions, click the item to add conditions.
      To delete the added conditions, click "Delete".
      If you click "Delete all", you can delete all conditions.

    • Status settings:
      Select the status that you want to set for e-mails matching the filter conditions.

    • Destination folder:
      Select the folder where you want to save e-mails that match the filter conditions.
      When you select "New", a folder with the same name as the name of filter settings is created.

    Adding Filter Settings Screen

  8. Confirm your settings and click "Add".

Changing Filters

You can change the settings of filters.

Steps:
  1. Click the "User name" in the header.

  2. Click "Personal settings".

  3. Select the "Setting of each application" tab.

  4. Click "E-mail".

  5. Click "Filter settings".

  6. On the "Filter settings" page, select an e-mail account from the drop-down list.

  7. Click the name of the filter settings you want to change.

    Image of an filter setting name to change

  8. On the filter details screen, click "Edit".

    Image of the action link to edit

  9. Set the required items, and then click "Save".

Reordering Filters

You can reorder filters.
Changing the order also changes the priority of conditions applied to e-mails.

Steps:
  1. Click the "User name" in the header.

  2. Click "Personal settings".

  3. Select the "Setting of each application" tab.

  4. Click "E-mail".

  5. Click "Filter settings".

  6. On the "Filter settings" page, select an e-mail account from the drop-down list.

  7. Click "Reordering filters".

    Image of the action link for reordering filters

  8. On the page for reordering filters, change the order of the filters.

  9. Confirm your settings and click "Save".

Deleting Filters

You can delete filters.

Steps:
  1. Click the "User name" in the header.

  2. Click "Personal settings".

  3. Select the "Setting of each application" tab.

  4. Click "E-mail".

  5. Click "Filter settings".

  6. On the "Filter settings" page, select an e-mail account from the drop-down list.

  7. Click the name of the filter settings you want to delete.

    Image of an filter setting name to delete

  8. On the filter details screen, click "Delete".

    Image of the delete action link

  9. Click "Yes" on the page for deleting filters.