Read Receipt Settings

You can set whether or not to display the read receipt settings on the "Compose E-mail" screen, and how to respond when a read request is requested.
The system administrator can choose not to display this setting.

Steps:
  1. Click User name in the header. Screenshot: User name in the header is highlighted on the top page of Garoon

  2. Click Personal Settings.

  3. Click Setting of each application.

  4. Click E-mail.

  5. Click the item for read receipt settings.

  6. On the read receipt settings screen, set the required items.

    • Requests for read receipts:
      Select whether to display the settings for the read receipt e-mail on the "Compose E-mail" screen.
    • Reply to requests for read receipts:
      Select how to reply when you receive a read receipt e-mail.
      • Do not respond
      • Display a confirmation message:
        When you receive a read receipt e-mail, a confirmation message appears above the sender field in the e-mail, and you can select whether to reply to the read receipt.
        For details, refer to When You Receive E-Mails Requesting Read Receipts.
      • Always respond:
        You can also set to reply a confirmation e-mail only if you have been set to "To" or "Cc".
    Read Receipt Settings screen

  7. Confirm your settings and click Save.