Showing E-Mail Logs

Showing mail logs is a feature to confirm the history of specific e-mail address. You can view the history of received and sent e-mails by e-mail sources or targets.
Depending on your system administrator settings, you may not be able to use the mail log feature.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. On the "E-mail" screen, select a folder and display the "Show mail log" screen.

    The steps to show the mail logs vary depending on the view that you are using.

    • When preview is shown
    1. On the "E-mail" screen, select the e-mail for which you want to display the mail logs.
    2. Click the source link or the target link.

      Image of a mail to show mail logs on a preview screen

    • When preview is hidden
    1. On the "E-mail" screen, click on the e-mail subject for which you want to show the mail logs.
    2. On the "E-mail Details" screen, click the From link or the Recipient link.

      Image of a mail to show mail logs on a screen without previewAlternatively, on the "E-mail" screen, click the From link or the Recipient link.

      Image of the From Recipient link

  4. Confirm the details on the "Show mail log" screen.

    "Show mail log" screen