Showing Mail Logs
Showing mail logs is a feature to confirm the history of specific e-mail address. You can view the history of received and sent e-mails by e-mail senders or recipients.
Depending on your system administrator settings, you may not be able to use the mail log feature.
Steps:
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Click the app icon in the header.
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Click E-mail.
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On the "E-mail" screen, select a folder and display the "Show mail log" screen.
The steps to show the mail logs vary depending on the view that you are using.
- When preview is shown
- On the "E-mail" screen, select the e-mail for which you want to display the mail logs.
- Click the source link or the target link.
- When preview is hidden
- On the "E-mail" screen, click on the e-mail subject for which you want to show the mail logs.
- On the "E-mail details" screen, click the From link or the Recipient link. Or, click the "From" or "To" link on the "E-mail" screen.
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Confirm the details on the "Show mail log" screen.