Setting Up Folders

You can set up folders to save e-mails.
When you create folders matching your requirements, you can set filters for incoming e-mails.
For details, see Filter settings.

Adding Folders

You can add folders.
Updates are notified on each added folder.
Subfolders cannot be added to the Inbox, Sent items, Drafts, and Trash folders.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. On the "E-mail" screen, click "Add Folder" in "Folders".

    • When preview is shown

      Image of an action link of adding a folder on a window with preview

    • When preview is hidden

      Image of an action link of adding a folder on a window without preview

  4. On the "Adding folders" screen, set the required items.

    • Subject:
      You configure the name of the folder. This is a required field.
    • Location:
      Select the parent folder of the folder you want to add.
    • Memo:
      Enter a description of the folder. It is displayed at the top of the "E-mail" screen when you set the window to hide the preview.

  5. Confirm your settings and click "Add".

Changing Folders

You can change the folder location and notes settings.
You cannot change the Trash folder information.
Note that you can only change the Inbox, Sent items, and Drafts folder.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. On the "E-mail" screen, select the folder you want to change, and then click "Folder Details" in "Folders".

    • When preview is shown

      Image of the details of a folder link on a window with preview

    • When preview is hidden

      Image of the details of a folder link on a window without preview

  4. On the item for folder details, click "Edit".

    Image of the action link to edit

  5. On the "Editing folders" screen, you can change the settings as necessary.

  6. Confirm your settings and click "Save".

Reordering Folders

You can reorder folders in the same hierarchy.
You cannot change the order of Inbox, Sent items, Drafts, and Trash folders.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. On the "E-mail" screen, select the folder you want to reorder, and then click the item to reorder folders in the "Folders" field.

    • When preview is shown

      Image of an action link of reordering folders on a window with preview

    • When preview is hidden

      Image of an action link of reordering folders on a window without preview

  4. Reorder folders on the screen for reordering folders.

  5. Confirm your settings and click "Save".

Deleting Folders

You can delete folders.
If you delete any folder, its subfolders are also deleted.
You cannot delete the Inbox, Sent items, Drafts, and Trash folders.
When you use trash, all e-mails in folders and subfolders are moved to trash.
You can recover deleted e-mails from trash if they are within retention period.
However, the e-mail is permanently deleted in the following cases.

  • If you are not using the Trash feature
  • Retention period has elapsed

You can configure the Trash feature in the "Personal settings" screen.
For details, see Trash settings.

Steps:
  1. Click the app icon in the header.

  2. Click "E-mail".

  3. On the "E-mail" screen, select the folder you want to delete, and then click "Folder Details" in "Folders".

    • When preview is shown

      Image of the details of a folder link on a window with preview

    • When preview is hidden

      Image of the details of a folder link on a window without preview

  4. On the item for folder details, click "Delete".

    Image of the delete action link

  5. Click "Yes" on the page to delete folders.