Setting Up Folders

You can set up folders to save e-mails.
When you create folders matching your requirements, you can set filters for incoming e-mails.
For details, refer to Filter settings.

Adding Folders

You can add folders.
Updates are notified on each added folder.
Subfolders cannot be added to the Inbox, Sent items, Drafts, and Trash folders.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, click "Add Folder" in "Folders".

    • When preview is shown Screenshot: Link to add folder is highlighted in the e-mail preview screen
    • When preview is hidden Screenshot: Link to add folder is highlighted in the e-mail screen without preview

  4. On the "Adding folders" screen, set the required items.

    • Subject:
      You configure the name of the folder. This is a required field.
    • Location:
      Select the parent folder of the folder you want to add.
    • Memo:
      Enter a description of the folder. It is displayed at the top of the "E-mail" screen when you set the window to hide the preview.

  5. Confirm your settings and click Add.

Changing Folders

You can change the folder location and notes settings.
You cannot change the Trash folder information.
Note that you can only change the Inbox, Sent items, and Drafts folder.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select the folder you want to change, and then click "Folder Details" in "Folders".

    • When preview is shown Screenshot: Link of 'Folder details' is highlighted in the e-mail preview screen
    • When preview is hidden Screenshot: Link of 'Folder details' is highlighted in the e-mail screen without preview

  4. On the item for folder details, click Edit.

    Screenshot: Link to edit is highlighted in the Folder details screen

  5. On the "Editing folders" screen, you can change the settings as necessary.

  6. Confirm your settings and click Save.

Reordering Folders

You can reorder folders in the same hierarchy.
You cannot change the order of Inbox, Sent items, Drafts, and Trash folders.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select the folder you want to reorder, and then click the item to reorder folders in the "Folders" field.

    • When preview is shown Screenshot: Link to reorder folders is highlighted in the e-mail preview screen
    • When preview is hidden Screenshot: Link to reorder folders is highlighted in the e-mail screen without preview

  4. Reorder folders on the screen for reordering folders.

  5. Confirm your settings and click Save.

Deleting Folders

You can delete folders.
If you delete any folder, its subfolders are also deleted.
You cannot delete the Inbox, Sent items, Drafts, and Trash folders.
When you use trash, all e-mails in folders and subfolders are moved to trash.
You can recover deleted e-mails from trash if they are within retention period.
However, the e-mail is permanently deleted in the following cases.

  • If you are not using the Trash feature
  • Retention period has elapsed

You can configure the Trash feature in the "Personal settings" screen.
For details, refer to Trash settings.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select the folder you want to delete, and then click "Folder Details" in "Folders".

    • When preview is shown Screenshot: Link of 'Folder details' is highlighted in the e-mail preview screen
    • When preview is hidden Screenshot: Link of 'Folder details' is highlighted in the e-mail screen without preview

  4. On the item for folder details, click Delete.

    Screenshot: Link to delete is highlighted in the Folder details screen

  5. Click Yes on the page to delete folders.