Comment Feature in Space

In the comment field, you can write an opinion or a reply to the contents of the discussion.
Comments added to shared To-Dos are also displayed.
The comment with latest updated date and time comes on the top.
If you specify recipients when you post a comment, they will receive updated information even if they have not joined the space.

Image of the comments field

Posting a Comment

Write a comment to the discussion.

Steps:
  1. Click the app icon in the header.

  2. Click Space.

  3. Click the name of the space.

  4. Select the discussion to which you would like to post a comment.

  5. If a comment is for specific users, specify them as the recipients in the comment field of the "Discussion" screen.

    When you click "@Mention", you can specify recipients. For details, refer to the Working with Mentions.
    Image of selecting a user as the recipient

    In the recipient, you can specify users, departments, and roles.
    When the system administrator allows users to configure the role, you can specify roles as recipients.
    Recipients which can be specified vary according to the types of recipients.

    Type of Recipient Recipient which can be specified
    Users
    • For public spaces:
      Users who are allowed to use the space.
    • For private spaces:
      Following users can be specified as recipients.
      • Allowed to use the space
      • Have been set as members of the space
    Organization All organizations can be specified as recipients.
    However, if the organization is specified as a recipient in a private space, only users who are participating in the space will be notified.
    Role All roles can be specified as recipients.
    However, if you specify roles as recipients in a private space, only users who are participating in the space will be notified.

  6. Enter your comment.

    You can use Rich Text Formatting. For details, refer to Working with Rich Text Formatting.
    Image of using text formatting

  7. Attach a file if necessary.

    You can attach multiple files. For details, refer to Attaching Files.

  8. Click "Post".

Replying to a Comment

You can reply to a comment.

Steps:
  1. Click the app icon in the header.

  2. Click Space.

  3. Click the name of the space.

  4. Select the discussion to which you would like to post a comment.

  5. In the "Discussion" screen, click "Reply" of the comment to which you would like to post a reply.

    The following two items are automatically set.

    • Original comment number for the reply
    • Recipients of the reply
    Reply to the comment screen

  6. Enter your comment.

  7. Attach a file if necessary.

    You can attach multiple files. For details, refer to Attaching Files.

  8. Click "Post".

Reply All

Send a reply to all recipients (except yourself) specified in the original comment.

Steps:
  1. Click the app icon in the header.

  2. Click Space.

  3. Click the name of the space.

  4. Select the discussion to which you would like to post a comment.

  5. In the "Discussion" screen, hover the mouse cursor over the comment to which you would like to post a reply, and click Reply all.

    The following two items are automatically set.

    • Original comment number for the reply
    • Sender of the original comment, and users (except yourself), departments, and roles specified as recipients in the original comment
    Reply to the comment screen

  6. Enter your comment.

  7. Attach a file if necessary.

    You can attach multiple files. For details, refer to Attaching Files.

  8. Click "Post".

Deleting a Comment

Deletes the comment.
Comments can be delete by the user who wrote the comment, the system administrator, and the space application administrator.
No notification is sent even though you delete the comment.

Steps:
  1. Click the app icon in the header.

  2. Click Space.

  3. Click the name of the space.

  4. Select the discussion to which you would like to delete a comment.

  5. In the "Discussion" screen, hover the mouse cursor over the comment which you would like to delete.

    Image of the delete link

  6. Click Yes in the "Delete comments" screen.

Useful Features of the Comment

This section describes useful features of the comment.

Anchor Feature

Anchor is the feature to set the referral link to the comment which was already posted.
A comment number is used to specify the comment to refer to.
By using two inequality signs (>>) followed by the comment number, you can create a link to the comment to which you want to refer.

Steps:
  1. Enter two inequality signs (>>) followed by the comment number to which you want to refer, and enter your comment.

    Example:
    >>3
    Image of entering the comment number

  2. Click "Post".

    You can access the comment by clicking the comment number you entered.

Permalink

The permalink is the URL assigned to each comment. Accessing Permalink allows you to directly access the designated comment.
This Permalink is useful when you want to create a link to refer to the specific comment in the message.

Steps:
  1. Display the comment to which you would like to refer.

  2. Hover over the comment and click the permalink.

    Image of a permalink

  3. Copy the URL displayed and paste it in Garoon where you want to create a link.

Respond ("Like") Feature

Respond is the feature to express your sympathy or acknowledgement for the other user's comment and body text, without posting any comment.
This respond feature may not be available depending on the settings by the system administrator.
The label of the respond feature ("Like") can be changed only by system administrators.
For details on using the respond function, refer to Working with Respond Feature.

Steps:
  1. View discussions comments.

  2. In the body of the discussion, or the comment you want to respond to, click the respond name.

    Image of a respond name

    To cancel your response, click a link such as "Not Like" and "Not Acknowledged".