Exporting Messages to Text Files

Saves the message as a text file.
The following items are exported files.

  • Message subject
  • From
  • Recipients
  • Created on
  • Body contents
  • Attachment file name
    Attachment files themselves cannot be exported. Only the file names are exported.
  • Comment
    Older comments come to the top, which is the reverse order to the "Messages details" screen.
Steps:

  1. Click the app icon in the header.

  2. Click Messages.

  3. On the "Messages" screen, select a folder and click the subject of the message you want to export to the file.

  4. On the "Messages details" screen, click "Save as file" under "Options".

    Image of an action link for export to a file,

  5. On the "Save as file" screen, set the field for character encoding.

    The following character encoding can be selected:

    • Unicode (UTF-8)
    • Japanese (Shift-JIS)
    • ASCII
    • English (Latin1)
    • Simplified Chinese (GBK/GB2312)
    • Thai (TIS-620)

    When the "Do not show this screen from the next time" checkbox is selected, the message is exported to a file without displaying the "Save as file" screen.

  6. Confirm your settings and click Export.

  7. Save the file with a function provided by your Web browser.