You can add, edit, reorder, and delete your e-mail accounts. Depending on the settings by your system administrator, you may not be able to take these actions on e-mail accounts, or you may only be allowed to change them.

You can add an e-mail account. You can also add multiple e-mail accounts.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account settings" screen, click Add.

   

7. On the Add E-mail Account screen, enter the name of the e-mail account.

   You should set the e-mail account name. When this field is left blank, the address specified in "E-mail" is used as the e-mail account name.
   

8. Set up an e-mail account.

   

   E-Mail Account Setting Fields

   Mail Servers	You must set up a mail server. The target mail server must be set by your system administrator. Click Details to check the details of the mail server.
   E-mail	Enter the e-mail address to be used with the selected mail server. You must set the E-mail field.
   Incoming e-mail account name	Enter the e-mail account to receive e-mails. You should set the Incoming e-mail account name filed.
   Incoming e-mail password	Enter the password for the incoming e-mail account.
   E-mail on incoming mail server	Select whether to leave e-mails on the incoming mail server. Select "Delete e-mail from server" if you do not want to leave e-mails on incoming e-mail servers. You may not be able to use this feature depending on the configurations by your system administrator.
   Outgoing e-mail account name	This is displayed if your system administrator has set the account and password for sending in e-mail server settings. Enter the e-mail account set for the outgoing mail server.
   Outgoing e-mail password	This is displayed if your system administrator has set the account and password for sending in e-mail server settings. Enter the password for the e-mail account set for the outgoing mail server.
   Status	If you do not want the account to use the e-mail account shown, select the "Deactivate" checkbox.

9. Confirm your settings and click Add.

   If "Not granted" is displayed in the "OAuth authorization" item, users must perform OAuth authorization. This is a mandatory operation to send/receive t-mails.

If users use Gmail or Exchange Online accounts to send/receive e-mails, users must perform OAuth authorization.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account settings" screen, click the e-mail account name for which you want to perform OAuth authorization.

   

7. In the "E-mail account details" screen, click the displayed button in the "OAuth authorization" item to authorize the e-mail account and allow accesses.

   • For Gmail account:
     Click Sign in with Google.
   • For Exchange Online account:
     Click Sign in with Microsoft.
   

8. Confirm that the "Granted" is displayed in the "OAuth authorization" item.

   

You can change the e-mail account.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account settings" screen, click the e-mail account you want to change.

   

7. On the "E-mail account details" screen, click Edit.

   

8. On the Edit E-mail Account screen, set the fields as necessary.

   For details on the settings, refer to E-mail account settings.

9. Confirm your settings and click Save.

You can change the order of e-mail accounts.
The order set in this procedure is applied to the order in the dropdown list to select e-mail accounts on the "E-mail" screen.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account settings" screen, click the item to reorder E-mail accounts.

   

7. On the reordering e-mail accounts screen, reorder the e-mail accounts.

   

8. Confirm your settings and click Save.

Once an e-mail account is deactivated, you can no longer send or receive e-mails with the deactivated account.
E-mails that were sent or received before the account is deactivated remain in Sent items, Inbox, or other folders.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account Settings" screen, click the e-mail account you want to deactivate.

   

7. On the "E-mail account details" screen, click Edit.

   

8. On the "Edit e-mail account" screen, select the "Deactivate e-mail account" checkbox and then click Save.

   

   Inactive e-mail accounts are displayed in gray on the "E-mail account settings" screen.

You can delete your e-mail accounts. Once an e-mail account is deleted, you can no longer send or receive e-mails with the deleted account.

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click "E-mail account settings".

6. On the "E-mail account settings" screen, click the email account you want to delete.

   

7. On the "E-mail account details" screen, click Delete.

   

8. Click Yes on the deleting e-mail accounts screen.

   To delete e-mail data, select the "Delete all E-mails of this account" checkbox.
   

When only an e-mail account is deleted, e-mails that were received before the account is deleted remain in the folders. You can view or export the e-mails stored in Inbox, Sent items, or other folders, even after the e-mail account is deleted.
For the e-mail accounts whose e-mail data are remained in the folder, the mail server and e-mails are displayed as red characters in the "E-mail account settings" page.

When you delete an e-mail account by mistake, you can add an e-mail account that uses the same account code of the deleted e-mail account. By doing so, you can restart receiving e-mails with the e-mail account. However, e-mails that were deleted when the e-mail account was deleted cannot be restored any more.