Increasing the Number of Licensed Users

Article Number:05025

This section describes how to increase the number of licensed users.

Steps

  1. Log in to cybozu.com Store.
    Logging In to cybozu.com Store

  2. Click Services License.
    Screenshot: "Services License" is highlighted

  3. Click Plan Renewal.
    Screenshot: "Plan Renewal" is highlighted

  4. In the "Domain" section, select the domain name for which you want to increase the number of licensed users.
    If you have multiple domains under contract, click the dropdown menu to select the domain.
    Screenshot: Dropdown menu is highlighted

  5. In the "Select services to order" section, select a service for which you want to increase the number of licensed users, and enter the number of users.

    Screenshot: The number of users for the purchased service is highlighted

    If a dropdown list is displayed in the "License" field, select "No extension".
    Screenshot: The "License" field is highlighted

  6. Change the customer information, if necessary. Screenshot: Fields that are related to the customer information are displayed

  7. Change the payment method, if necessary.
    Screenshot: Fields that are related to the payment-method are displayed

  8. Review the information you entered and click Verify Order Details.

  9. Check the terms and click Agree and Submit Order.
    You will receive a notification e-mail upon completion of the process.