Increasing the Number of Licensed Users

Article Number:05025

This page describes how to increase the number of licensed users.

Steps

  1. Log in to cybozu.com Store.
    Logging In to cybozu.com Store

  2. In the "Services License" screen, click Plan Renewal.
    Screenshot: "Plan Renewal" is highlighted

  3. In the "Domain" section, select a domain of which you want to increase the number of licensed users.
    If you have multiple domains under contract, click the dropdown menu to select the domain.
    Screenshot: Dropdown menu is highlighted

  4. In the "Select services to order" section, select a service for which you want to increase the number of licensed users, and enter the number of users.

    Screenshot: The number of users for the purchased service is highlighted

    If a dropdown list is displayed in the "License" field, select "No extension".
    Screenshot: The "License" field is highlighted

  5. Change the customer information, if necessary.

  6. Change the payment method, if necessary.
    Screenshot: Fields that are related to the payment-method are displayed

  7. Review the information you entered and click Verify Order Details.

  8. In the "Confirmation" column, enter the characters displayed in the image.
    Screenshot: The column to enter the characters is highlighted

  9. Check the terms and click Agree and Submit Order.
    You will receive a notification e-mail upon completion of the process.