Increasing the Number of Licensed Users

Article Number:05025

This page describes how to increase the number of licensed users.

Steps

  1. Log in to cybozu.com Store.
    Logging In to cybozu.com Store

  2. In the "Services License" screen, click Plan Renewal.
    Screenshot: "Plan Renewal" is highlighted

  3. In the "Domain" section, select your domain.
    If you have multiple domains under contract, click the dropdown menu to select the domain.
    Screenshot: Dropdown menu is highlighted

  4. In the "Select services to order" section, select a service for which you want to increase the number of licensed users.

  5. Enter the number of users you want to change.
    Screenshot: The field to enter the number of users to change is highlighted
    If a dropdown list is displayed in the "License" field, select "No extension".
    Screenshot: The "License" field is highlighted

  6. Change the customer information, if necessary.

  7. Change the payment method, if necessary.

  8. Review the information you entered and click Verify Order Details.

  9. In the "Confirmation" column, enter the characters displayed in the image.
    Screenshot: The column to enter the characters is highlighted

  10. Check the terms and click Agree and Submit Order.
    You will receive a notification e-mail upon completion of the process.