"An Error Has Occurred While Processing Your Credit Card." is Displayed

Article Number:05038

This page describes how to solve the issue when "An error has occurred while processing your credit card." is displayed and a credit card cannot be registered in cybozu.com Store.

Example of an Error Message

An error has occurred while processing your credit card. (Error number)
Please contact us.

Screenshot: An error message is displayed

Solutions

Clear your Web browser's cache, or use a different Web browser.
As for how to clear your Web browser's cache, refer to the following pages.

If None of the above Solutions Solve the Issue

If none of the above solutions solve the issue, contact your credit card company.
Also consider using a different credit card or changing your payment method.
Changing the Payment Method