This page describes e-mails delivered to the e-mail address in "Billing Details" of cybozu.com Store and cybozu.com Store administrators.

The following e-mails are sent to the e-mail address in "Billing Details" of cybozu.com Store and cybozu.com Store administrators.

• Estimated service charge for next month (23rd of each month)
• Information on the confirmed service charge for next month (1st of each month)
• Information on billing errors or unpaid amounts

The following e-mails are sent to cybozu.com Store administrators.

• Information on terms and conditions including changes in Terms of Use
• Notice regarding orders or trial use
• Notice regarding service expiration
• Notice regarding changes in domain management settings
  (Including changes of Basic authentication, IP address restriction, and subdomain)
• Notice regarding maintenance
• Failures

The following e-mails are sent to the "Contact Details" of cybozu.com Store and cybozu.com Store administrators.

• Content regarding service utilization
• Notice regarding seminars and workshops
• Notice regarding new services and campaigns

You can stop the delivery of e-mails regarding service utilization and events.

1. Click the link to unsubscribe.

2. Follow the instructions on the screen.

When you do not receive e-mails from us, please verify the settings described below.

If the problem persists, contact us.
Contact Us

Configure your e-mail client settings so that you can receive e-mails from "no-replay@cybozu.com".
If one of the following conditions is met, you may not be able to receive e-mails.

• The e-mail address is blocked.
• The e-mails are filtered as junk.
• The e-mails are automatically transferred or filtered.

Check the settings and status of your e-mail server. If one of the following conditions is met, your e-mail client may not be able to receive e-mails.

• The e-mails from "no-replay@cybozu.com" are filtered as junk.
• Your e-mail server is overloaded.
• Your e-mail server capacity is strained.