Emails Delivered

Article Number:050106

This page describes emails delivered to the email address in Billing Details of cybozu.com Store and cybozu.com Store administrators.

Billing Related Content

The following emails are sent to the email address in Billing Details of cybozu.com Store and cybozu.com Store administrators.

  • Estimated service charge for next month (23rd of each month)
  • Information on the confirmed service charge for next month (1st of each month)
  • Information on billing errors or unpaid amounts

Information on User's License and cybozu.com Settings

The following emails are sent to cybozu.com Store administrators.

  • Information on terms and conditions including changes in Terms of Use
  • Notice regarding orders or trial use
  • Notice regarding service expiration
  • Notice regarding changes in domain management settings
    (Including changes of Basic authentication, IP address restriction, and subdomain)
  • Notice regarding maintenance

Content Regarding Service Utilization and Events

The following emails are sent to the Contact Details of cybozu.com Store and cybozu.com Store administrators.

  • Content regarding service utilization
  • Notice regarding seminars and workshops
  • Notice regarding new services and campaigns

Unsubscribing Email Delivery

You can stop the delivery of emails regarding service utilization and events.

  1. Click the link to unsubscribe.

  2. Follow the instructions on the screen.

When You Cannot Receive Emails

When you do not receive emails from us, please verify the settings described below.

If the problem persists, contact us.
Contact Us

Your Email Client Settings

Configure your email client settings so that you can receive emails from "no-reply@cybozu.com".
If one of the following conditions is met, you may not be able to receive emails.

  • The email address is blocked.
  • The emails are filtered as junk.
  • The emails are automatically transferred or filtered.

Your Email Server Settings

Check the settings and status of your email server. If one of the following conditions is met, your email client may not be able to receive emails.

  • The emails from "no-reply@cybozu.com" are filtered as junk.
  • Your email server is overloaded.
  • Your email server capacity is strained.