Changing Company Name, Postal Address, or Telephone Number

Article Number:05014

Make necessary changes to your company information in cybozu.com Store and Administration when your office location or the contact person changes.

Notes on Changing Company Information

You must change your company information yourself.
We do not accept any change requests via email or telephone.

If you manage multiple domains using the same company code, the changes to your company information will be applied to all domains.

Changing the Information on cybozu.com Store

Contact and Billing Details

cybozu.com Store manages the your company information under the following two fields.

Contact Details
Basic information.
Enter information such as company name, contact name, postal address, and phone number.
Billing Details
The address to send the billing information.
The email address registered here is used to send a notification email of the billing information.
You can also use the same information as your Contact Details.

Screenshot: The "Profile" screen. "Contact" and "Billing Information" are highlighted

Steps to Change

  1. Log in to cybozu.com Store.
    Logging In to cybozu.com Store

  2. Click Profile.
    Screenshot: "Profile" is highlighted

  3. Click Edit. Screenshot: "Change" is highlighted

  4. Enter your information in Contact Details.
    "*" indicates a required field.
    If you use cybozu.com as an individual user, select the Personal use checkbox.
    Screenshot: "Contact Details" is highlighted

  5. If you want to receive postal direct mails, select Yes, I agree to receive such mail.
    Screenshot: The "Yes, I agree to receive such mail" checkbox is highlighted For the postal direct mail, refer to the following page.
    Postal Direct Mail

  6. Check the Billing Details settings.
    Select Same as contact details if you want to use the contact details for your billing details.
    Screenshot: The "Same as contact details" checkbox is highlighted

    If you want to use different information, clear the Same as contact details checkbox and enter your information in Billing Details.
    You can add up to four email addresses in the billing details.
    Screenshot: "E-mail" and "E-mail (Sub)" are highlighted

  7. Check the information you entered and click Save.

Changing the Information on Administration

In Administration, you can only change the contact details.

  1. Log in to Administration.

  2. Click the gear-shaped menu button in the header.

  3. Click Users & System Administration.

  4. Click Payment details.
    Screenshot: "Payment details" is highlighted If the link is not displayed, refer to the following page:
    Changing the Information on cybozu.com Store

  5. Click Edit in the Profile section.
    Screenshot: "Change" is highlighted

  6. Change the contact details.
    "*" indicates a required field.
    If you use cybozu.com as an individual user, select the Personal use checkbox.
    Screenshot: "Personal use" is highlighted

  7. If you want to receive postal direct mails, select Yes, I agree to receive such mail.
    Screenshot: The "Yes, I agree to receive such mail" checkbox is highlighted For the postal direct mail, refer to the following page.
    Postal Direct Mail

  8. Click Save.