Change the Monthly Service to the Annual Service

Article Number:05020

If you want to change the monthly service to the annual service, you need to renew your license.

Steps

  1. Log in to cybozu.com Store.
    Logging In to cybozu.com Store

  2. In the "Services License" screen, click Plan Renewal.
    Screenshot: "Plan Renewal" is highlighted

  3. In the "Domain" section, select a domain which you want to change to the annual service.
    If you have multiple domains under contract, click the dropdown menu to select the domain.
    Screenshot: Dropdown menu is highlighted

  4. In the "Select services to order" section, select a service to purchase.
    Screenshot: The checkboxes of services to select are highlighted

  5. For "Type", select "Annual".
    Screenshot: "Annual" is highlighted

  6. Change the customer information, if necessary.

  7. Change the payment method, if necessary.
    Screenshot: Fields that are related to the payment-method are displayed

  8. Review the information you entered and click Verify Order Details.

  9. In the "Confirmation" column, enter the characters displayed in the image.
    Screenshot: The column to enter the characters is highlighted

  10. Check the terms and click Agree and Submit Order.
    You can continue using the service after the process is completed.