In the comment field, you can write an opinion or a reply to the contents of the message.
The comment with latest updated date and time comes on the top.
If your system administrator has set the manual mode for the acknowledgment status, you can add a comment by clicking the item for confirmation on the "Messages details" screen.
If you specify recipients when you post a comment, they will receive updated information even if they chose not to receive the update notification.

You can post a comment to the message.

1. Click the app icon in the header.

2. Click Messages.

3. On the "Messages" screen, select a folder and click the subject of the message you want to add a comment.

4. If a comment is for specific users, specify them as the recipients in the comment field of the "Messages details" screen.

   When you click "@Mention", you can specify recipients. For details, refer to the Working with Mentions.
   
   In the recipient, you can specify users, departments, and roles.
   When the system administrator allows users to configure the role, you can specify roles as recipients.
   Recipients which can be specified vary according to the types of recipients.

   Type of Recipient	Recipient which can be specified
   Users	Only users who are included in the message recipients can be specified.
   Organization	All organizations can be specified as recipients. However, users who are in the specified department but not in the recipient list of the message do not receive the update notifications.
   Role	All roles can be specified as recipients. However, users who are in the specified department but not in the recipient list of the message do not receive the update notifications.

5. Enter your comment.

   You can use Rich Text Formatting. For details, refer to Working with Rich Text Formatting.
   

6. Attach a file if necessary.

   You can attach multiple files. For details, refer to Attaching Files.

7. Click "Post".

You can reply to a comment.

1. Click the app icon in the header.

2. Click Messages.

3. On the "Messages" screen, select a folder, and then click the subject of the message you want to reply to a comment.

4. In the "Messages details" screen, click "Reply" of the comment to which you would like to post a reply.

   The following two items are automatically set.

   • Original comment number for the reply
   • Recipients of the reply
   

5. Enter your comment.

6. Attach a file if necessary.

   You can attach multiple files. For details, refer to Attaching Files.

7. Click "Post".

Send a reply to all recipients (except yourself) specified in the original comment.

1. Click the app icon in the header.

2. Click Messages.

3. On the "Messages" screen, select a folder, and then click the subject of the message you want to reply to a comment.

4. In the "Messages details" screen, hover the mouse cursor over the comment to which you would like to post a reply, and click Reply all.

   The following two items are automatically set.

   • Original comment number for the reply
   • Sender of the original comment, and users (except yourself), departments, and roles specified as recipients in the original comment
   

5. Enter your comment.

6. Attach a file if necessary.

   You can attach multiple files. For details, refer to Attaching Files.

7. Click "Post".

Deletes the comment.
Only the user who posted the comment can delete it.
No notification is sent even though you delete the comment.

1. Click the app icon in the header.

2. Click Messages.

3. On the "Messages" screen, select a folder, and then click the subject of the message you want to delete comments.

4. In the "Messages details" screen, hover the mouse cursor over the comment which you would like to delete, and click Delete.

   

5. Click Yes in the "Delete comments" screen.

This section describes useful features of the comment.

Anchor is the feature to set the referral link to the comment which was already posted.
A comment number is used to specify the comment to refer to.
By using two inequality signs (>>) followed by the comment number, you can create a link to the comment to which you want to refer.

1. Enter two inequality signs (>>) followed by the comment number to which you want to refer, and enter your comment.

   Example:
   >>3
   

2. Click "Post".

   You can access the comment by clicking the comment number you entered.

The permalink is the URL assigned to each comment. Accessing Permalink allows you to directly access the designated comment.
This Permalink is useful when you want to create a link to refer to the specific comment in the message.
However, clicking the URL does not work if a user who receives the URL is not included as the recipient of the message.

1. Display the comment to which you would like to refer.

2. Hover over the comment and click the permalink.

   

3. Copy the URL displayed and paste it in Garoon where you want to create a link.

Respond is the feature to express your sympathy or acknowledgement for the other user's comment and body text, without posting any comment.
This respond feature may not be available depending on the settings by the system administrator.
Only the system administrators can change the label of respond feature.
For details, refer to Working with Respond Feature.

1. Display the comment in the message.

2. On the message's body text or comment, click a link to respond such as "Like" and "Acknowledged".

   

   To cancel your response, click a link such as "Not Like" and "Not Acknowledged".