This section describes how to delete e-mails.
If you are using the Trash feature, the deleted e-mail is moved to trash.
You can recover deleted e-mails from Trash if they are within retention period.
However, the e-mail is permanently deleted in the following cases.

• If you delete e-mails in bulk by specifying a date
• If you are not using the Trash feature
• Retention period has elapsed
• If you have deleted e-mails from the Trash folder

You can configure the Trash feature in the "Personal settings" screen.
For details, refer to Trash settings.

You can delete e-mails one by one.

1. Click the app icon in the header.

2. Click E-mail.

3. On the "E-mail" screen, select a folder and delete the e-mail.

   Steps to delete e-mails vary by views you are using.

   • When preview is shown

   1. Select the e-mail you want to delete.
   2. Click "Delete".

   • When preview is hidden

   1. Click the subject of the e-mail you want to delete.
   2. On the "E-mail Details" screen, click Delete.

4. Click Yes on the screen for deleting all e-mails or on the screen for deleting e-mails.

You can select the e-mails you want to delete, and delete them all together.

1. Click the app icon in the header.

2. Click E-mail.

3. On the "E-mail" screen, select a folder and delete the e-mail.

   Steps to delete e-mails vary by views you are using.

   • When preview is shown

   1. Select checkboxes for the e-mails you want to delete, and then click "Delete".

   • When preview is hidden

   1. Select checkboxes for the e-mails you want to delete, and then click Delete.

4. Click Yes on the Delete all e-mails screen.

Delete all e-mails in each folder.

1. Click the app icon in the header.

2. Click E-mail.

3. On the "E-mail" screen, select a folder and delete all data.

   Steps to delete all data vary by views you are using.

   • When preview is shown

   1. Click "Deleting all data in a folder" on the icon.

   • When preview is hidden

   1. Under "Options", click the item to delete all data in the folder.

4. Click Yes on the screen to delete all data in the folder.

You can delete the data of deleted e-mail accounts.
If your system administrator leaves e-mail data and have deleted only the e-mail account, a message indicating "the e-mail account has been deleted" is shown in the "E-mail" screen.

1. Click the app icon in the header.

2. Click E-mail.

3. On the "E-mail" screen, select the e-mail account for which you want to delete data, and then click the item to permanently delete accounts.

4. Click Yes on the "Delete account data" screen.

You can delete the following e-mails and drafts in bulk by specifying a particular date.

• The e-mails you received or sent before the specified date
• The drafts saved before the specified date

1. Click User name in the header.

2. Click Personal Settings.

3. Click Setting of each application.

4. Click E-mail.

5. Click the item to delete all e-mails.

6. On the screen to delete all e-mails, set the required items and click Delete.

   • E-mail account:
     Specify the e-mail account for which you want to delete e-mails.
   • Date:
     Specify the base date to use for deletion.

7. Click Yes on the confirmation screen of bulk deletion.