For iOS/iPadOS 16
This section describes how to add or delete a client certificate issued by Cybozu to or from Safari for iPhone/iPad.
Adding Client Certificate
The following are steps to add a client certificate to Safari for iPhone/iPad.
Confirm that you can receive e-mails on your iPhone/iPad, and follow the steps below.
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Obtain a client certificate and its password.
As for how to obtain them, refer to Installing Client Certificates on Devices.
If downloading a client certificate is prohibited, obtain it from your system administrator.- When using a client certificate for Remote Service:
Obtain a client certificate and its password from your system administrator.
Save the client certificate you obtained in any folder on the client PC.
- When using a client certificate for Remote Service:
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Send the client certificate to your iPhone/iPad via e-mail.
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Open the e-mail received on the iPhone/iPad, and tap the client certificate named "(your login name).pfx".
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Tap Allow.
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When the profile is downloaded, tap Close.
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On the home screen, tap .
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Tap General.
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Tap VPN & Device Management.
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Tap the relevant profile in "Profile Downloaded".
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Tap Install.
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Enter your passcode set on your iPhone/iPad.
A passcode is a sequence of numbers or characters to unlock your iPhone/iPad.- How to set up a passcode:
Apple Help: Use a passcode with your iPhone, iPad, or iPod touch - When a passcode is not set:
Go to Step 13.
- How to set up a passcode:
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Tap Install on the warning screen.
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Tap Install on the confirmation screen.
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Enter the password for the client certificate obtained in Step 1.
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Tap Next.
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Tap Done.
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Delete the following data for security reasons.
- From client PC:
Saved client certificates - From iPhone/iPad:
E-mail with the client certificate attached
- From client PC:
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Start Safari and access the following URL.
https://(subdomain name).s.cybozu.com/- When using a client certificate for Remote Service:
You need to enter the Remote Service URL. For details, refer to how to access by specifying the URL in the Remote Server manual.
- When using a client certificate for Remote Service:
Replacing Client Certificate
Replace an existing client certificate with a new one.
- Obtain a new client certificate and its password from your system administrator.
- Delete the old client certificate.
Deleting client certificate - Add a new client certificate.
Adding client certificate
Deleting Client Certificate
Delete the client certificate.
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On the home screen, tap .
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Tap General.
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Tap VPN & Device Management.
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Tap the Profile to remove.
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Tap Remove Profile.
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Enter the passcode set on the device.
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Tap Remove on the confirmation screen.