Search Specifications for messages

Describes the search specifications for messages.
The following messages cannot be searched.

  • Draft messages
  • Trash messages

Items That Can Be Searched in the System Administration Screen

The following items can be searched in the system administration screen by entering keywords in the search box

Messages
Search items Remarks
Subject  
Body  
Comment  
From  
Recipients  

Items That Can Be Searched in the User Screen

When multiple keywords are separated by single-byte or single-byte spaces, then search is possible.
The following items can be searched by entering keywords in the search box on the user screen

Messages
Search items Remarks
Subject  
Body  
From  
Recipients  
Comment  

Notes on Specifying "From" in Search Fields

If the sender's name has been changed since the time the message was sent and sent, the search results display both the name of the user before and after the change.

Example: A symptom occurs in the following steps

  1. Message1 is sent by Mr. Satomi Kojima.
  2. The message2 is sent by Mr. Kengo Kojima.
  3. The Message3 is sent by Hiroshi Kojima.
  4. Satomi Kojima is renamed Kojima Satomi.
  5. Select "From" to search for messages in "Kojima".
    Operation results
    Message1 and Message2 are displayed in the search results.

Options Available for Search

On the "Search results" screen, you can search by using the following options

  • Search string:
    Enter the keywords you want to search.
  • Search folders:
    Select the folder you want to search.
  • Subfolders:
    Select to search subfolders.
  • Search Period:
    Searches updated data within the specified period.
  • Search Items:
    Select an item to search. You can select multiple items.
    • Subject
    • Body
    • From
    • Recipients
    • Comment