Comment Feature in Bulletin Board

This section describes how to use the comment feature in Bulletin Board.
In the comment field, you can write comments and responses to the contents of the topics.
You can also specify recipients when you write your comment. For details on the Mention feature, refer to the How to Use Mentions.

Posting a Comment

You can post comments to the topics.

Steps:
  1. Click the app icon in the header.

  2. Click Bulletin Board.

  3. On the "Bulletin Board" screen, click a category of a topic where you want to post your comment.

  4. Click a title of a topic.

    Screenshot: Title of the topic to write a comment is highlighted on the bulletin board screen

  5. On the "Topic details" screen, write your comment.

    When you want to post your comment by specifying recipients, click @Mention to specify them.
    For details on recipients that you can specify, refer to Recipients which can be specified.
    Screenshot: Comment field where suggested users are displayed
    You can use Rich Text Formatting in the comment field. For details, refer to Working with Rich Text Formatting.
    Screenshot: Entering a comment with using the rich text formatting in the comment field

  6. Attach a file if necessary.

    You can attach multiple files. For details, refer to Attaching Files.

  7. Click "Post".

Recipients which can be specified

Users, organizations, and roles can be specified as recipients in the comment field.
Depending on the type of recipient, the range of users and notification recipients varies. The following table shows the details.

Type of Recipient Recipient which can be specified
Users
  • When the view permission for the category is not configured:
    Users who are allowed to use Bulletin Board can be specified as recipients.
  • When the view permission to the category is configured:
    Following users can be specified as recipients.
    • Users who are allowed to use Bulletin Board
    • Users who are granted the view permission to the category
Organization All organizations can be specified as recipients.
However, if you specify an organization as a recipient for a topic in a category where the view permission is configured, only users who have the view permission will be notified.
Role When system administrators allow the role settings, all roles can be specified as recipients.
However, if you specify a role as a recipient for a topic in a category where the view permission is configured, only users who have the view permission will be notified.

Replying to a Comment

You can reply to a comment.

Steps:
  1. Click the app icon in the header.

  2. Click Bulletin Board.

  3. On the "Bulletin Board" screen, click a category of a topic where you want to post your reply comment.

  4. Click a title of a topic.

  5. In the "Topic details" screen, click Reply for the comment to which you would like to post a reply.

    The following two items are automatically set.

    • Original comment number for the reply
    • Recipients of the reply
    Screenshot: Screen to reply to a comment

  6. Enter your comment.

  7. Attach a file if necessary.

    You can attach multiple files. For details, refer to Attaching Files.

  8. Click "Post".

Deleting a Comment

Deletes the comment.
A user who posted a comment, system administrators, and application administrators of Bulletin Board can delete a comment.
No notification is sent even though you delete the comment.

Steps:
  1. Click the app icon in the header.

  2. Click Bulletin Board.

  3. On the "Bulletin Board" screen, click a category of a topic where you want to delete a comment.

  4. Click a title of a topic.

  5. On the "Topic details" screen, click Delete for the comment you want to delete.

    Screenshot: Link to delete a comment is highlighted

  6. Click Yes in the "Delete comments" screen.

Useful Features of the Comment

This section describes useful features of the comment.

Anchor Feature

Anchor is the feature to set the referral link to the comment which was already posted.
A comment number is used to specify the comment to refer to.
By using two inequality signs (>>) followed by the comment number, you can create a link to the comment to which you want to refer.

Steps:
  1. Enter two inequality signs (>>) followed by the comment number to which you want to refer, and enter your comment.

    Example:
    >>1
    Screenshot: Comment number is highlighted in the comment field

  2. Click "Post".

    You can access the comment by clicking the comment number you entered.

Permalink

The permalink is the URL assigned to each comment. Accessing Permalink allows you to directly access the designated comment.
This Permalink is useful when you want to create a link to refer to the specific comment in the message.

Steps:
  1. Display the comment on the topic to which you would like to refer.

  2. Click the Permalink of the comment.

    Screenshot: Permalink of a comment is highlighted

  3. Copy the URL displayed and paste it in Garoon where you want to create a link.

Respond ("Like") Feature

Respond is the feature to express your sympathy or acknowledgement for the other user's comment and body text, without posting any comment.
This respond feature may not be available depending on the settings by the system administrator.
Only the system administrators can change the label of respond feature.
For details, refer to Working with Respond Feature.

Steps:
  1. Display the comment on the topic.

  2. On the topic's body text or comment, click a link to respond such as "Like" and "Acknowledged".

    Image of a respond link

    To cancel your response, click a link such as "Not Like" and "Not Acknowledged".