Acknowledgment Status

You can view whether a user has read the topic (the acknowledgment status) who has been set by the system administrator as a notification recipient of the topic.
The acknowledgment status of the topic can be set only when creating a topic. After you have published a topic, you cannot change it.

Screen capture: "Request recipient's acknowledgement" check box is selected on the "Post new topic" screen

Steps:
  1. Click the app icon in the header.

  2. Click Bulletin Board.

  3. In the "Bulletin Board" screen, select the category and click the title of the topic to check the acknowledgement status.

    Image of the topic title to check the acknowledgement status

  4. On the topic details screen, click "Acknowledgment status".

    Image of a action link for acknowledgment status

  5. On the "Acknowledgment status" screen, check the status and the date and time of the acknowledgment of users who are notified.

    The following information can be checked.

    • Viewer:
      When a topic is published, users who have been assigned as the update notification recipients by the system administrators and have rights to view the topics are displayed.
      If an organization or a role has been set as a recipient, the members of the organization or role are displayed.
    • Acknowledged:
      The date and time when the notification recipient opened the topic for the first time
    Acknowledgement status screen