Auto add to Scheduler

The contents of the approved request data can be added to the scheduler automatically.
For example, if a vacation or a travel request is approved, the appointment is automatically added to the schedule and other members can confirm the appointment.

To set up auto-enrollment to scheduler, you must set the "Date" field in the Request form.
You can add a regular or a period of public appointment of the date entered in the "Dates" field of the request data.

Items of Scheduler That Work with Workflow
Workflow Scheduler
Subject field -> Subject
Appointment type -> Appointment type
Start and end date and time -> Date and time
URL on the "Request Details" screen -> Memo
Applicant -> Attendees, registrants, and updated
Last approved date and time -> Date/Time create and updated1
1: Registered in the time zone of the applicant at the time of the request.
Steps:

  1. Click the administration menu icon (gear icon) in the header.

  2. Click System settings.

  3. Select "Application settings" tab.

  4. Click Workflow.

  5. Click Request forms.

  6. On the "Request forms" screen, select a category, and then click the name of the request form for which you want to set auto-add to Scheduler.

  7. On the "Request form details" screen, select Set auto add to Scheduler in the "Request form items" section.

    If the "Date" field is not set, the "Set auto Add to Scheduler" Action link is disabled.
    If the scheduler is inactive, the action links are not displayed.
    Image of Auto Add to Scheduler

  8. On the "Set auto add to Scheduler" page, select the "Enable auto add to Scheduler" checkbox,

    Auto Add to Scheduler screen

  9. Set the "contents of the appointment to be added" field.

    The setting fields are as follows:

    • Type of Appointment
      Select either an appointment or an appointment.
    • Appointment Menu
      Select the appointment type that you want to display in the title of the appointment.
      For details, refer to Setting up Appointment Types.
    • Start date and time
      Select the "Date" field in the request form, which is set as the start date of the regular appointment, or the start date of the period appointment.
    • End Date and time:
      Select the "Date" field in the request form that you want to set as the end date and end date of the regular appointment.

  10. Confirm your settings and click Save.

When the Automatic Registration to Scheduler Succeeds

The following message appears on the "Request details" screen of the applicant. By clicking Check the appointment, the "Appointment details" screen will be displayed.

"An appointment was added to Scheduler. Check the appointment."
When the Automatic Registration to Scheduler Fails

The following message appears on the "Request Details" screen of the applicant

"Failed to add an appointment to Scheduler."

The following are the primary reasons for the automatic registration of scheduler to fail:

  • The start date and end date and time settings are incorrect.
  • The date and time specified in the "Day" field of the request data are invalid.
  • The applicant has been deleted or is set to be deleted by the user.
  • The applicant is not allowed to use the scheduler.
  • The scheduler is set to the inactive application.
  • In the request form, only an acknowledgment route is configured as a request route.
  • The route branching configured in the request form made the approval route to be skipped, which then created the request data with a "acknowledgment only" request route.