Settings to Make Request Data Public

For each category, you can set to make request data public.
By making request data public, users other than the applicants or processors of the application routes can also view the request data in "Workflow (Public list)" screen.
Only request data completed by the final approver becomes public. Request data in progress is not get public.
You cannot set visibility to "(Uncategorized)".

In combination with the security model, you can set visibility you allow or disallow.
The default setting is set to "GRANT (Only users on list have access)". The request data does not shown to users other than the applicants or processors of the application route.
For information on visibility, refer to User Rights and Prioritized Access Permissions.

Setting Visibilities

The example shows how to make the request public when the security model is "GRANT (Only users on list have access)".

Steps:
  1. Click the administration menu icon (gear icon) in the header.

  2. Click System settings.

  3. Select "Application settings" tab.

  4. Click Workflow.

  5. Click Make request public settings.

  6. On the "Make request public settings" screen, select a category and click Edit.

    Image of the link to 'Edit'

  7. On the "Public" list screen, confirm that the security model is "GRANT (Only users on list have access)".

    If the security model is set as "REVOKE (All users have access except users on list)", click Change to change the setting to "GRANT (Only users on list have access)". For details, refer to Changing the Security Model.
    Screenshot: Radio button of GRANT (select users to allow) is selected in the list of Public settings screen

  8. Click Add in the public setting list.

    Image of an add action link

  9. On "Set private watchers", select the department, user, or role to set as watchers, and then click Add.

    To select a role, switch the view to the Roles tab.
    When you switch tabs after clicking Add, the selected departments, users, or roles are cleared before you switch.
    Adding watchers screen

  10. Confirm your settings and click Add.

Deleting Visibilities

Delete visibility settings set for categories.
If you delete visibility settings, actions that users can perform changes as follows depending on the security model:

  • If the security model is "GRANT (Only users on list have access)":
    Users who are deleted their visibility settings or users who belonged to the departments or roles that are deleted deleted their visibility settings no longer be able to work with items they previously could.
  • If the security model is "REVOKE (All users have access except users on list)":
    Users who are deleted their visibility settings or users who belonged to the departments or roles that are deleted their visibility settings can now work with items they prohibited to use.

Selecting and Deleting Visibilities

Select visibility settings to delete.

Steps:
  1. Click the Administration menu icon (gear icon) in the header.

  2. Click System settings.

  3. Select "Application settings" tab.

  4. Click Workflow.

  5. Click Make request public settings.

  6. On the "Make request public settings" screen, select a category and click Edit.

    Image of the link to 'Edit'

  7. On the screen to set visibilities, select the checkboxes of the departments, users, or roles to delete, and then click Delete.

    Screenshot: A checkbox to delete is selected on the "Public settings" screen. The Delete button is highlighted

  8. Click Yes on the delete all visibility settings screen.

Deleting All Visibilities

Delete all visibility settings.

Steps:
  1. Click the Administration menu icon (gear icon) in the header.

  2. Click System settings.

  3. Select "Application settings" tab.

  4. Click Workflow.

  5. Click Make request public settings.

  6. On the "Make request public settings" screen, select a category and click Edit.

    Image of the link to 'Edit'

  7. On the Public settings screen, click Delete all.

    Screenshot: Link to delete all is highlighted in the list of Public settings screen

  8. Click Yes on the "Delete all public settings" screen.