Make your portlet public
Set portlet status as Public or Private for each portlet.
Private portlets are not displayed on the user's screen.
Steps:
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Click the Administration menu icon (gear icon) in the header.
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Click "System settings".
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Select "Application settings" tab.
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Click Portal.
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Click Portals.
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On the "Portals" screen, select a portal.
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On the screen for portal details, click "Private" for the portlet to make public.
When you click "Public", the portlet becomes private.