Setting Statuses

Sets the status of presence information.
Status set here can be selected as a menu item to change presence information of users using the screens such as scheduler and phone notes.
The order in which the status menus are displayed is as follows.

  • Present
  • Absent
  • Statuses set by system administrators
  • Statuses set by users

Present and Absent are preset as menus. They cannot be changed or deleted.

Image describing the display order of statuses

a): Pre-configured statuses

b): Statuses set by system administrators

c): Statuses set by users

Steps:

  1. Click the Administration menu icon (gear icon) in the header.

  2. Click System settings.

  3. Select "Application settings" tab.

  4. Click Presence indicators.

  5. Click Edit status menu.

  6. On the screen to set statuses, enter a status per line.

    The statuses are displayed in the order in which they are entered on the user screen.
    Image of the Status Settings screen

  7. Confirm your settings and click Save.