Changing Items
Change settings of items in request forms.
We recommend that you disable the request forms to prevent users from using them while working with them.
Steps:
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Click the administration menu icon (gear icon) in the header.
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Click "System settings".
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Select "Application settings" tab.
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Click Workflow.
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Click Request forms.
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On the "Request Form" screen, select a category, and then click the request form name of the request form to change items.
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In the "Request form items" list on the "Request form details" screen, click the item name of the item to change.
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On the item details screen, click Save.
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On the screen to change items, set the required items.
For details, refer to Item Types. -
Confirm your settings and click Save.
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On the preview screen, check the displayed items.
For details, refer to Previewing Request Forms.