Workflow characteristics

This section describes images from request to process and terminology used in workflow.

Image of Processing Requests

The user requests will be processed in the following flow

Image of processing requests

Workflow Terminology

The following terms are used for workflow

Application
Term Description
Request form This form is for entering the request details.
Request data The data of a request submitted by a user. Create one request data with one request.
Route
Term Description
Application route A general term for paths (routes) to approve or circulate the request data. May be called a route.
It consists of an approval route and a routing route.
Approval route This is the route for approving the request data. Multiple route steps can be set.
Acknowledgement route Route to circulate request data. Multiple route steps can be set.
Route Step This is a process for approving and circulating. To increase the number of approvers and circulars, add a route step.
Route type Represents conditions for advancing to the next route step. The route type can be "Approval (all approvers)", "Approval (any one approver)", and "Circular".
  • "Approval (all approvers)" and "Circular":
    When a processor of the same route step approves or confirms all, the request proceeds to the next route step.
  • "Approval (any one approver)":
    If one of the processors of the same route step approves, the request proceeds to the next route step. Other processors that you have not approved will be checked only.
Users
Term Description
Applicant The user who submits the request data.
By The user who processes the request data. This is the name of the approver, the sender, the last approver, and the last
Approver The user who approves the request data.
Recipients for acknowledgement This is a user who routes the request data.
Final approver The user who has been set for the last route step in the approval route.
Last Circulars The user who has been set as the last route step in the routing route.
A proxy This is the generic name of the proxy applicant and the proxy approver.
A proxy applicant The user who submits the request data instead of the delegate.
Proxy Approver A user who processes the request data instead of the delegate.
A delegate A native applicant or approver who has delegated a request or approval to a proxy.
Process
Term Description
Status The processing status of the request data. Depends on the operations of the applicant and the processor.
Withdraw This means that the applicant must temporarily withdraw the request.
You can only reclaim requests if no one has processed the processor.
Cancel The applicant is to withdraw the request. When you cancel the request, the process ends.
You can cancel a request only if the last approver has not approved it.