Set a delegate for the user. If you set up proxies, other users will be able to process requests in absence of request applicants or processors.

• Proxy Applicant:
  A user who submits a request data instead of a native applicant.
  For details, refer to Proxy Submission of Requests.
• Proxy Approver:
  A user who processes the request data instead of the original approver.
  For details, refer to Proxy Processing of Requests.

For each user, you can set up a proxy applicant and a proxy approver.
The same user can be both the proxy applicant and the proxy approver.
The following actions can be performed by the delegated applicant for requests submitted by proxy

• View
• Withdraw
• Cancel
• Reuse

1. Click the administration menu icon (gear icon) in the header.

2. Click System settings.

3. Select "Application settings" tab.

4. Click Workflow.

5. Click Proxy settings.

6. On the screen to set proxies, select the organization, and click Edit for a user to add proxies.

   

7. On the "Change Delegate" screen, select a proxy or proxy approver, and then click Add.

   You can also set up only either of a proxy applicant or a proxy approver.
   To delete any proxies, select the proxy applicant or the proxy approver, and then click "Delete".
   

8. Confirm your settings and click Save.