Upgrading on Windows

This section describes how to upgrade Garoon, based on the following assumptions:

  • OS: Windows Server 2022
  • Web server service: IIS 10.0
  • CGI directory of the Web server: C:\inetpub\scripts
  • Document root directory of the Web server: C:\inetpub\wwwroot
  • Installation identifier: cbgrn
  • MySQL: Installing MySQL bundled in the Garoon installer
Steps:
  1. Log in to the server machine where Garoon is installed as a user who has local Administrator rights on a destination server.

  2. Stop the Web server service.

  3. On Windows, from Administrative Tools, open "Services".

  4. Select "Cybozu_Scheduling_Service_cbgrn" and click "Stop Service".

  5. If the following services are running, click [Stop Service] to stop them.

    • DHCP Client
    • Windows Event Log

    If the above services are running, upgrading Garoon may fail.

  6. Check that the status of Cybozu_Database_Engine_5_0 is "Running", and then close the "Services" window.

    If "Cybozu_Database_Engine_5_0" is not running, click "Start Service" and close the "Services" window. If you leave the window open and start the upgrade process, the process may fail.

  7. Launch the installer for Garoon version 5.15.0 and click Next.

  8. Enter the database administrator password and click Next.

    The installation starts.

  9. On the "Update complete" screen, click "Finish".

  10. On Windows, from Administrative Tools, open "Services".

  11. Select "Cybozu_Scheduling_Service_cbgrn" and click "Start Service".

  12. If you stopped the following services at step 5, click [Start Service] to start them.

    • DHCP Client
    • Windows Event Log

  13. Start the Web server service.