Workflow error

Errors that start with "GRN_WRKF_" are displayed when errors relating to Workflow occur.

GRN_WRKF_25000:Category ID is invalid.

  • Cause
    The category was specified incorrectly, or the category no longer exists.
  • Countermeasure
    Confirm the target category.

GRN_WRKF_25001:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the category.
  • Countermeasure
    Enter the required items for the category, and then add or change.

GRN_WRKF_25002:Cannot find the specified category.

  • Cause
    The category was specified incorrectly, or the specified category no longer exists.
  • Countermeasure
    Confirm the target category.

GRN_WRKF_25003:Cannot find the specified category list.

  • Cause
    No category has been created, or all the categories have been deleted.
  • Countermeasure
    Confirm the target category list.

GRN_WRKF_25004:Cannot set the specified category code.

  • Cause
    You are specifying an existing category code.
  • Countermeasure
    A duplicate category code cannot be set.
    Specify a unique category code.

GRN_WRKF_25010:User right ID is invalid.

  • Cause
    The user right was specified incorrectly, or the user right no longer exists.
  • Countermeasure
    Confirm the target user right.

GRN_WRKF_25011:User right's target ID is invalid.

  • Cause
    The target specified for user rights is incorrect, or the target of user rights no longer exists.
  • Countermeasure
    Confirm the target of the user rights.

GRN_WRKF_25012:Cannot find the specified user right.

  • Cause
    The user right was specified incorrectly, or the user right no longer exists.
  • Countermeasure
    Confirm the target user rights.

GRN_WRKF_25013:Cannot find the specified user right.

  • Cause
    No user rights have been created, or all the user rights have been deleted.
  • Countermeasure
    Confirm the target user rights.

GRN_WRKF_25014:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_WRKF_25015:Organization ID is invalid.

  • Cause
    The organization was specified incorrectly, or the organization no longer exists.
  • Countermeasure
    Confirm the target organization.

GRN_WRKF_25016:Role ID is invalid.

  • Cause
    The role was specified incorrectly, or the role no longer exists.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_WRKF_25017:Cannot access the specified settings screen.

  • Cause
    The currently logged-in user is not permitted to access this function.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25018:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_WRKF_25019:User rights cannot be changed.

  • Cause
    View privileges cannot be revoked from a user with user rights who is currently logged-in.
  • Countermeasure
    Confirm the details of the user right settings.

GRN_WRKF_25020:Failed to import the user right's CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Modify the data of the line number shown.

GRN_WRKF_25030:Operational administrative privilege ID is invalid.

  • Cause
    The operational administrative privilege was specified incorrectly, or the operational administrative privilege no longer exists.
  • Countermeasure
    Confirm the target operational administrative privileges.

GRN_WRKF_25031:Operational administrative target ID is invalid.

  • Cause
    The target of the operational administrative privileges was specified incorrectly, or the target of the operational administrative privileges has been deleted.
  • Countermeasure
    Confirm the target of the operational administrative privileges.

GRN_WRKF_25032:Cannot find operational administrative privileges.

  • Cause
    The operational administrative privilege was specified incorrectly, or the specified operational administrative privilege no longer exists.
  • Countermeasure
    Confirm the target operational administrative privileges.

GRN_WRKF_25033:Cannot find the specified operational administrative privileges.

  • Cause
    No operational administrative privileges have been created, or all the operational administrative privileges have been deleted.
  • Countermeasure
    Confirm the target operational administrative privileges.

GRN_WRKF_25034:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_WRKF_25035:Organization ID is invalid.

  • Cause
    The organization was specified incorrectly, or the organization no longer exists.
  • Countermeasure
    Confirm the target organization.

GRN_WRKF_25036:Role ID is invalid.

  • Cause
    The role was specified incorrectly, or the role no longer exists.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_WRKF_25037:The operational administrative privileges are limited.

  • Cause
    The currently logged-in user does not have the privilege to be an operational administrator for this function.
  • Countermeasure
    Contact your system administrator.

GRN_WRKF_25038:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_WRKF_25039:User rights cannot be changed.

  • Cause
    View privileges cannot be revoked from a user with user rights who is currently logged-in.
  • Countermeasure
    Confirm the details of the user right settings.

GRN_WRKF_25040:Failed to import the operational administrative privileges CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Modify the data of the line number shown.

GRN_WRKF_25041:Operational administrators cannot access uncategorized categories.

  • Cause
    The category ID was specified incorrectly, or the currently logged-in user is not permitted to access uncategorized categories.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25050:Request form ID is invalid.

  • Cause
    The request form was specified incorrectly, or the request form no longer exists.
  • Countermeasure
    Confirm the target request form.

GRN_WRKF_25051:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the request form.
  • Countermeasure
    Enter the required items for the request form, and then add or change.

GRN_WRKF_25052:Cannot find the specified request form.

  • Cause
    The request form was specified incorrectly, or the request form no longer exists.
  • Countermeasure
    Confirm the target request form.

GRN_WRKF_25053:Cannot set the specified request form code.

  • Cause
    You are specifying an existing request form code.
  • Countermeasure
    A duplicate request form code cannot be set.
    Specify a unique request form code.

GRN_WRKF_25054:Cannot make this request form "Active".

  • Cause
    There is no request route information.
  • Countermeasure
    Set the request route, and make the request form "Active" again.

GRN_WRKF_25060:Item ID is invalid.

  • Cause
    The item was specified incorrectly, or the item no longer exists.
  • Countermeasure
    Confirm the target item.

GRN_WRKF_25061:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the item.
  • Countermeasure
    Enter the required items for the items, and then add or change.

GRN_WRKF_25062:Cannot find the specified item.

  • Cause
    The item was specified incorrectly, or the specified item no longer exists.
  • Countermeasure
    Confirm the target item.

GRN_WRKF_25063:Item type is invalid.

  • Cause
    You are attempting to add or change specifying an item type that does not exist.
  • Countermeasure
    Select the item type again.

GRN_WRKF_25064:Failed to set up item.

  • Cause
    The settings details for the item are invalid.
  • Countermeasure
    Confirm the details of the settings for the item, and set again.

GRN_WRKF_25065:There is a mistake in the details entered for the item.

  • Cause
    The details entered for the item are invalid.
  • Countermeasure
    Confirm the details entered for the item, and set again.

GRN_WRKF_25066:Cannot access the specified item.

  • Cause
    The item is an item the currently logged-in user cannot access.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25067:The user information specified in the initial value of the item is invalid.

  • Cause
    The user information specified in the item's initial value does not exist or cannot be used.
  • Countermeasure
    Confirm the target item.

GRN_WRKF_25100:Route ID is invalid.

  • Cause
    The route was specified incorrectly, or the route no longer exists.
  • Countermeasure
    Confirm the target route.

GRN_WRKF_25101:Route code is invalid.

  • Cause
    The route was specified incorrectly, or the route no longer exists.
  • Countermeasure
    Confirm the target route.

GRN_WRKF_25102:Route step ID is invalid.

  • Cause
    The route step was specified incorrectly, or the route step no longer exists.
  • Countermeasure
    Confirm the target route step.

GRN_WRKF_25103:Initial value ID is invalid.

  • Cause
    The route step's initial value was specified incorrectly, or the route step's initial value no longer exists.
  • Countermeasure
    Confirm the initial value of the target route step.

GRN_WRKF_25104:Route step cannot be found.

  • Cause
    A route step has not been created or, all the route steps have been deleted.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25105:Cannot add the specified route.

  • Cause
    The route code is the same as an existing route's route code.
  • Countermeasure
    A duplicate route code cannot be set.
    Specify a unique route code.

GRN_WRKF_25106:Cannot find shared route.

  • Cause
    A shared route has not been created, or all the shared routes have been deleted.
  • Countermeasure
    Confirm the target route list.

GRN_WRKF_25107:Cannot find the specified route.

  • Cause
    The route was specified incorrectly, or the route no longer exists.
  • Countermeasure
    Confirm the target route.

GRN_WRKF_25108:Cannot change route.

  • Cause
    A route that is not a shared route cannot be changed with this operation.
  • Countermeasure
    Return to the previous screen, and redo the operation from the beginning.

GRN_WRKF_25109:Cannot find the specified route step.

  • Cause
    The route step was specified incorrectly, or the route step no longer exists.
  • Countermeasure
    Confirm the target route step.

GRN_WRKF_25110:Cannot change route.

  • Cause
    A route that is not a dedicated route cannot be changed with this operation.
  • Countermeasure
    Return to the previous screen, and redo the operation from the beginning.

GRN_WRKF_25111:Cannot add a new route.

  • Cause
    You are attempting to add a dedicated route to a request form that has a dedicated route set for it already.
  • Countermeasure
    Confirm the route information set for this request form.

GRN_WRKF_25112:Cannot find initial value.

  • Cause
    The initial value was specified incorrectly, or the initial value no longer exists.
  • Countermeasure
    Confirm the target initial value and the initial value set for the user, organization, or role.

GRN_WRKF_25113:Type of route is invalid.

  • Cause
    An unexpected character has been used in the value set in dedicated route or shared route.
  • Countermeasure
    Confirm the route type details, and set again.

GRN_WRKF_25114:Cannot delete route.

  • Cause
    A route that is not a shared route cannot be changed with this operation.
  • Countermeasure
    Return to the previous screen, and redo the operation from the beginning.

GRN_WRKF_25115:Cannot find the specified user.

  • Cause
    The initial value of the processor in the route step cannot be changed.

GRN_WRKF_25150:Route branching information ID is invalid.

  • Cause
    The route branching information was specified incorrectly, or the route branching information no longer exists.
  • Countermeasure
    Confirm the target route branching information.

GRN_WRKF_25151:Cannot find the specified route branching information.

  • Cause
    The route branching information was specified incorrectly, or the specified route branching information no longer exists.
  • Countermeasure
    Confirm the target route branching information.

GRN_WRKF_25160:Route branching condition ID is invalid.

  • Cause
    The route branching condition was specified incorrectly, or the specified route branching condition no longer exists.
  • Countermeasure
    Confirm the target route branching conditions.

GRN_WRKF_25161:Cannot find the specified route branching condition.

  • Cause
    The route branching condition was specified incorrectly, or the specified route branching condition no longer exists.
  • Countermeasure
    Confirm the target route branching conditions.

GRN_WRKF_25170:The route step ID set for the branching condition is invalid.

  • Cause
    The route step was specified incorrectly, or the route step no longer exists.
  • Countermeasure
    Confirm the target route step.

GRN_WRKF_25171:Cannot find the specified route branching step.

  • Cause
    The route branching step was specified incorrectly, or the specified route branching step no longer exists.
  • Countermeasure
    Confirm the target route branching step.

GRN_WRKF_25200:The user right ID of attachment is invalid.

  • Cause
    The user right to attachment was specified incorrectly, or that user right no longer exists.
  • Countermeasure
    Confirm the "user right to attachment" for this request form again.

GRN_WRKF_25201:Cannot set user rights to attachment.

  • Cause
    The user right to attachments has been set already.
  • Countermeasure
    Return to the previous screen, and redo the operation from the beginning.

GRN_WRKF_25202:User rights to attachment cannot be set.

  • Cause
    A route step that has already been set has been selected.
  • Countermeasure
    Return to the "File user rights settings" screen, and start the operation again from the beginning.

GRN_WRKF_25203:Property is invalid.

  • Cause
    Unknown cause.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_WRKF_25250:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_WRKF_25251:Folder ID is invalid.

  • Cause
    The folder was specified incorrectly, or the folder no longer exists.
  • Countermeasure
    Confirm the target folder.

GRN_WRKF_25252:Folder code is invalid.

  • Cause
    The folder was specified incorrectly, or the folder no longer exists.
  • Countermeasure
    Copy the error message shown clearly and please contact our official partners or your vendor.

GRN_WRKF_25253:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items.
  • Countermeasure
    Enter the required items, and then add or change.

GRN_WRKF_25254:Cannot set the specified folder code.

  • Cause
    You are specifying an existing folder code.
  • Countermeasure
    Copy the error message shown clearly and please contact our official partners or your vendor.

GRN_WRKF_25255:Cannot find the specified folder.

  • Cause
    The folder was specified incorrectly, or the specified folder no longer exists.
  • Countermeasure
    Confirm the target folder.

GRN_WRKF_25256:Cannot find the specified folder relation code.

  • Cause
    The folder relation code is incorrect, or the specified folder relation code no longer exists.
  • Countermeasure
    Copy the error message shown clearly and please contact our official partners or your vendor.

GRN_WRKF_25257:Cannot set the specified folder code.

  • Cause
    You are specifying an existing folder code.
  • Countermeasure
    Copy the error message shown clearly and please contact our official partners or your vendor.

GRN_WRKF_25300:Request ID is invalid.

  • Cause
    The request data was specified incorrectly, or the request data no longer exists.
  • Countermeasure
    Confirm the target request data.

GRN_WRKF_25301:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the request.
  • Countermeasure
    Enter the required items for the request, and then add or change.

GRN_WRKF_25302:Cannot find the specified request data.

  • Cause
    The request data was specified incorrectly, or the request data no longer exists.
  • Countermeasure
    Confirm the target request data.

GRN_WRKF_25303:Start day is invalid.

  • Cause
    Either the day, month, or year has not been set.
  • Countermeasure
    When specifying the start day, set the day, month, and year.

GRN_WRKF_25304:Ending day is invalid.

  • Cause
    Either the day, month, or year has not been set.
  • Countermeasure
    When specifying the ending day, set the day, month, and year.

GRN_WRKF_25305:Start day and ending day combination is invalid.

  • Cause
    Cannot set because of one of the following reasons.
    • The combination of recurring condition and period is invalid
    • The ending day precedes the start day
  • Countermeasure
    Confirm whether or not the start and ending day are correct.

GRN_WRKF_25306:Status has not been selected.

  • Cause
    You must select at least one item in "Status".
  • Countermeasure
    Select "Status".

GRN_WRKF_25307:Cannot access the specified request data.

  • Cause
    The request data is a request data the currently logged-in user cannot access.
  • Countermeasure
    Confirm the status of the target request.

GRN_WRKF_25310:Request item data ID is invalid.

  • Cause
    The request item data specification is incorrect, or the request item data has been deleted.
  • Countermeasure
    Confirm the item data for the target request.

GRN_WRKF_25311:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the request item data.
  • Countermeasure
    Enter the required items for the request item data, and then add or change.

GRN_WRKF_25312:Cannot find the specified request item data.

  • Cause
    The request item data was specified incorrectly, or the request item data no longer exists.
  • Countermeasure
    Confirm the item data for the target request.

GRN_WRKF_25320:The attached request file data ID is invalid.

  • Cause
    The attached request file data was specified incorrectly, or the attached request file data no longer exists.
  • Countermeasure
    Confirm the attached file data for the target request.

GRN_WRKF_25321:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items for the attached request file data.
  • Countermeasure
    Enter the required items for the attached file data for the request, and then add or change.

GRN_WRKF_25322:Cannot find the specified request item file data.

  • Cause
    The attached request file data was specified incorrectly, or the attached request file data no longer exists.
  • Countermeasure
    Confirm the attached file data for the target request.

GRN_WRKF_25330:Cannot approve this request.

  • Cause
    Requests without a status of "In progress" or "Sent back" cannot be approved.
  • Countermeasure
    Confirm the status of the target request.

GRN_WRKF_25331:Cannot reject this request.

  • Cause
    Requests without a status of "In progress" or "Sent back" cannot be rejected.
  • Countermeasure
    Confirm the status of the target request.

GRN_WRKF_25332:Cannot send back this request.

  • Cause
    Requests without a status of "In progress" or "Sent back" cannot be sent back.
  • Countermeasure
    Confirm the status of the target request.

GRN_WRKF_25333:Cannot resubmit this request data.

  • Cause
    Requests without a status of "Sent back" cannot be resubmitted.
  • Countermeasure
    Confirm the status of the target request data.

GRN_WRKF_25334:Cannot cancel this request.

  • Cause
    Requests without a status of "In progress" or "Sent back" cannot be cancelled.
  • Countermeasure
    Confirm the status of the target request.

GRN_WRKF_25335:Cannot submit this request data.

  • Cause
    Request data without a status of "Drafts" cannot be submitted.
  • Countermeasure
    Confirm the status of the target request data.

GRN_WRKF_25336:Cannot find the specified request.

  • Cause
    The request was specified incorrectly, or the request no longer exists.
  • Countermeasure
    Confirm the target request.

GRN_WRKF_25337:Cannot send back this request.

  • Cause
    Sending back a request is prohibited.
  • Countermeasure
    Contact your system administrator or your application administrator.

GRN_WRKF_25350:Route step ID is invalid.

  • Cause
    The route step was specified incorrectly, or the route step no longer exists.
  • Countermeasure
    Confirm the status of the target request data.

GRN_WRKF_25351:Processor ID is invalid.

  • Cause
    The processor was specified incorrectly, or the processor no longer exists.
  • Countermeasure
    Confirm the target processor.

GRN_WRKF_25352:Cannot create a request.

  • Cause
    The final approval route step cannot be omitted.
  • Countermeasure
    Set the processor for the route step.

GRN_WRKF_25353:Cannot find the specified route step.

  • Cause
    The route step was specified incorrectly, or the route step no longer exists.
  • Countermeasure
    Confirm the target route step.

GRN_WRKF_25354:Cannot process the specified route step.

  • Cause
    The route step the user is attempting to process has been completed already.
  • Countermeasure
    View the request data again in the Unprocessed List, and confirm the process of the target route step.

GRN_WRKF_25355:Cannot process the specified route step.

  • Cause
    This route step cannot be processed because it has been (Omitted).
  • Countermeasure
    Confirm the processor for the route step again.

GRN_WRKF_25356:Cannot process the specified route step.

  • Cause
    The currently logged-in user is not the processor.
  • Countermeasure
    Confirm the processor for the route step again.

GRN_WRKF_25357:Cannot process the specified route step.

  • Cause
    The process the user is attempting to carry out has been completed already.
  • Countermeasure
    View the request data again in the Unprocessed, and confirm the process of the target route step.

GRN_WRKF_25358:Cannot change route.

  • Cause
    You are attempting to change the route of a route step for which changes are prohibited.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25359:Cannot cancel this request.

  • Cause
    A user who is not the applicant is attempting to cancel the request.
  • Countermeasure
    Confirm the logged-in user.

GRN_WRKF_25360:Cannot cancel this request.

  • Cause
    The specified request cannot be cancelled from the Request Data List.
  • Countermeasure
    Cancel the request data in the Sent items.

GRN_WRKF_25361:Cannot process requests consecutively.

  • Cause
    The screen transitions may be different from the usual transitions for processing requests consecutively.
  • Countermeasure
    Using the request data in the Unprocessed, process consecutively again using the correct method.

GRN_WRKF_25362:Cannot process the request.

  • Cause
    If the route type is not "Approval", "Approve" cannot be selected in the route step.
  • Countermeasure
    View the request data again in the Unprocessed, and confirm the processing method of the target route step.

GRN_WRKF_25363:Cannot process the request.

  • Cause
    If the route type is not "Approval", "Reject" cannot be selected in the route step.
  • Countermeasure
    View the request data again in the Unprocessed, and confirm the processing method of the target route step.

GRN_WRKF_25364:Cannot process the request.

  • Cause
    If the route type is not "Approval", "Reject" cannot be selected in the route step.
  • Countermeasure
    View the request data again in the Unprocessed, and confirm the processing method of the target route step.

GRN_WRKF_25365:Cannot process the request.

  • Cause
    You are attempting to add invalid data.
  • Countermeasure
    Using the request data in the Unprocessed, process again using the correct method.

GRN_WRKF_25366:There is no route history.

  • Cause
    The route history was specified incorrectly, or the route history no longer exists.
  • Countermeasure
    Confirm whether or not there has been a change to the route in the target request data.

GRN_WRKF_25367:Cannot create a request.

  • Cause
    There is a route step without a processor.
  • Countermeasure
    Set a processor or (Omitted) for the route step.

GRN_WRKF_25368:Route history ID is invalid.

  • Cause
    The route history was specified incorrectly, or the route history no longer exists.
  • Countermeasure
    Confirm the target route history.

GRN_WRKF_25369:Cannot set a processor for the specified route step.

  • Cause
    You are attempting to set all processors for the route steps as "(Omitted)".
  • Countermeasure
    Add a processor for any route step.

GRN_WRKF_25370:Cannot change route.

  • Cause
    The final approval route step cannot be omitted.
  • Countermeasure
    Set the processor for the route step.

GRN_WRKF_25371:This request data has been disabled.

  • Cause
    This request has already completed or has already been cancelled.
  • Countermeasure
    Create the request again.

GRN_WRKF_25400:Failed to import the CSV file.

  • Cause
    Cannot find CSV Writer.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_WRKF_25401:Failed to import the CSV file.

  • Cause
    The Root category is specified in the category code.
    The Root category cannot be changed.
  • Countermeasure
    Confirm the category code of the line number shown.

GRN_WRKF_25402:Failed to import the CSV file.

  • Cause
    The parent category code was specified incorrectly.
  • Countermeasure
    Confirm the parent category code of the line number shown.

GRN_WRKF_25403:Failed to import the CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Modify the data of the line number shown.

GRN_WRKF_25404:Failed to import the CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Confirm the second item of the line number shown.

GRN_WRKF_25405:Failed to import the CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Confirm the third item of the line number shown. Set the third item with the following value or leave it blank.
    • B

GRN_WRKF_25406:Failed to import the CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Confirm the fourth item of the line number shown.

GRN_WRKF_25407:Request data cannot be exported.

  • Cause
    The "Selected fields" list is empty.
  • Countermeasure
    Select one or more fields from the "Available fields" list and add them to the "Selected fields" list.

GRN_WRKF_25408:Failed to import the CSV file.

  • Cause
    The user, organization, or role specified as the target is incorrect, or no longer exists.
  • Countermeasure
    Confirm the first item in the line whose number is provided in the message above.

GRN_WRKF_25420:Failed to import the XML file.

  • Cause
    The XML file's format is invalid, or the XML file is being edited.
  • Countermeasure
    We do not recommend that you edit the XML file. Specify a XML file in the correct format.

GRN_WRKF_25421:Failed to import the XML file.

  • Cause
    A node is not closed in the XML file.
  • Countermeasure
    Confirm the node written in the XML file, and import again.

GRN_WRKF_25422:Failed to import the XML file.

  • Cause
    The XML tag name is invalid, or the XML file is being edited.
  • Countermeasure
    We do not recommend that you edit the XML file. Specify a XML file in the correct format.

GRN_WRKF_25423:Failed to import the XML file.

  • Cause
    Cannot find the specified XML file.
  • Countermeasure
    Confirm the target file, and import again.

GRN_WRKF_25424:Failed to import the XML file.

  • Cause
    The XML file's format is invalid, or the XML file is being edited.
  • Countermeasure
    We do not recommend that you edit the XML file. Specify a XML file in the correct format.

GRN_WRKF_25425:Failed to import the XML file.

  • Cause
    The item specification in the XML file is invalid.
  • Countermeasure
    Confirm the items written in the XML file, and import again.

GRN_WRKF_25426:Failed to import the XML file.

  • Cause
    Route name has not been specified.
  • Countermeasure
    Confirm the route name details in the XML file.

GRN_WRKF_25427:Failed to import the XML file.

  • Cause
    Route code had not been specified.
  • Countermeasure
    Confirm the route code details in the XML file.

GRN_WRKF_25428:Failed to import the XML file.

  • Cause
    User right is invalid.
  • Countermeasure
    Confirm the user right details in the XML file.

GRN_WRKF_25429:Failed to import the XML file.

  • Cause
    Route branching information is invalid.
  • Countermeasure
    Confirm the route branching information details in the XML file.

GRN_WRKF_25430:Failed to import the XML file.

  • Cause
    Route branch name is invalid.
  • Countermeasure
    Confirm the route branching name details in the XML file.

GRN_WRKF_25431:Failed to import the XML file.

  • Cause
    The route step specified in the branching condition is invalid.
  • Countermeasure
    Confirm the route branching information details in the XML file.

GRN_WRKF_25432:Failed to import the XML file.

  • Cause
    The following request form code cannot be used because it is set already for an existing form: "***".
  • Countermeasure
    A duplicate request form code cannot be set.
    Specify a unique request form code.

GRN_WRKF_25433:Failed to import the XML file.

  • Cause
    The following route code cannot be used because it is a shared route or it is set as an existing form's dedicated route: "***".
  • Countermeasure
    A duplicate route code cannot be set.
    Set a unique route code.

GRN_WRKF_25434:Failed to import the XML file.

  • Cause
    The following shared route code does not exist: ***.
  • Countermeasure
    Confirm the specified shared route code.

GRN_WRKF_25435:Failed to import the XML file.

  • Cause
    The category (Root) has been specified.
    You cannot import a request form to the Root category.
  • Countermeasure
    Confirm the category details in the XML file.

GRN_WRKF_25436:Failed to import the XML file.

  • Cause
    The following route code cannot be used because it is set as a dedicated route: "***".
  • Countermeasure
    A duplicate route code cannot be set.
    Set a unique route code.

GRN_WRKF_25450:Route branching information data ID is invalid.

  • Cause
    The route branching information data was specified incorrectly, or the route branching information data no longer exists.
  • Countermeasure
    Confirm the target route branching information data.

GRN_WRKF_25451:Cannot find the specified route branching information data.

  • Cause
    The route branching information data was specified incorrectly, or the route branching information data no longer exists.
  • Countermeasure
    Confirm the target route branching information data.

GRN_WRKF_25452:Cannot set branching condition for route.

  • Cause
    A route step has not been selected.
  • Countermeasure
    Select one or more route steps.

GRN_WRKF_25460:Route branching condition data ID is invalid.

  • Cause
    The route branching condition data was specified incorrectly, or the route branching condition data no longer exists.
  • Countermeasure
    Confirm the target route branching conditions data.

GRN_WRKF_25461:Cannot find the specified route branching condition data.

  • Cause
    The route branching condition data was specified incorrectly, or the specified route branching condition data no longer exists.
  • Countermeasure
    Confirm the target route branching conditions data.

GRN_WRKF_25470:Route branching step data ID is invalid.

  • Cause
    The route branching step data was specified incorrectly, or the route branching step data no longer exists.
  • Countermeasure
    Confirm the target route branching step data.

GRN_WRKF_25471:Cannot find the specified route branching step data.

  • Cause
    The route branching step data was specified incorrectly, or the specified route branching step data no longer exists.
  • Countermeasure
    Confirm the target route branching step data.

GRN_WRKF_25600:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_WRKF_25601:Required items have not been entered.

  • Cause
    You are attempting to add or change without entering the required items.
  • Countermeasure
    Enter the required items, and then add or change.

GRN_WRKF_25602:Cannot set branching condition for route.

  • Cause
    One or more required items in the route branching condition settings have not been entered correctly.
  • Countermeasure
    Confirm the details of the settings for the item, and set again.

GRN_WRKF_25603:Column name is blank.

  • Cause
    Unknown cause.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_WRKF_25604:There is no record.

  • Cause
    Unknown cause.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_WRKF_25605:Cannot add application user.

  • Cause
    The number of users exceeds the number of application users allowed by the license.
  • Countermeasure
    Purchase another license or change the active user.

GRN_WRKF_25700:Could not obtain proxy.

  • Cause
    An error occurred while processing.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_WRKF_25701:Cannot set proxy.

  • Cause
    Users are not allowed to set up a proxy.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25702:Failed to open the following page: ***.

  • Cause
    The following user does not exist: ***.
  • Countermeasure
    Confirm the details of the user you are specifying.

GRN_WRKF_25703:Cannot make proxy request.

  • Cause
    The currently logged-in user is not allowed to make a proxy request.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25750:Public ID is invalid.

  • Cause
    The target was specified incorrectly, or the target no longer exists.
  • Countermeasure
    Confirm whether the ID specification is appropriate.

GRN_WRKF_25751:Make public target is invalid.

  • Cause
    The target was specified incorrectly, or the target no longer exists.
  • Countermeasure
    Confirm whether the target of make public is appropriate.

GRN_WRKF_25753:Cannot find the target of the make public setting.

  • Cause
    The target is invalid.
  • Countermeasure
    Confirm the target that you are going to make public.

GRN_WRKF_25754:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_WRKF_25755:Organization ID is invalid.

  • Cause
    The organization was specified incorrectly, or the organization no longer exists.
  • Countermeasure
    Confirm the target organization.

GRN_WRKF_25756:Role ID is invalid.

  • Cause
    The role was specified incorrectly, or the role no longer exists.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_WRKF_25757:Make public is limited.

  • Cause
    The currently logged-in user does not have the privilege to view this category.
  • Countermeasure
    Contact your system administrator or your application's operational administrator.

GRN_WRKF_25758:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_WRKF_25804:The Workflow URL is invalid.

  • Cause
    The URL must end with ***.
  • Countermeasure
    Confirm the URL and try again.

GRN_WRKF_25850:You cannot process the request due to one or more required fields are empty. In your Web browser, enter the required fields and process the request again.

GRN_WRKF_25851:Cannot access the specified settings screen.

  • Cause
    Scheduler has been inactivated.
  • Countermeasure
    Activate Scheduler.

GRN_WRKF_25852:Cannot access the specified settings screen.

  • Cause
    An item with "Date" type is required to set the "Auto add to Scheduler" feature.
  • Countermeasure
    Add an item with "Date" type to the request form.

GRN_WRKF_25853:Cannot set the "Auto add to Scheduler" feature.

  • Cause
    The "Date" item that is used for the settings for "Auto add to Scheduler" is updated or deleted.
  • Countermeasure
    Confirm the "Date" item that is used for the settings for "Auto add to Scheduler".

GRN_WRKF_25854:Cannot delete or change the specified item.

  • Cause
    The "Date" item that is used for the settings for "Auto add to Scheduler" cannot be deleted and the type cannot be changed to other than "Date".
  • Countermeasure
    Confirm the settings for "Auto add to Scheduler".

GRN_WRKF_25855:New initial number is not valid.

  • Cause
    New initial number may be changed to an invalid value.
  • Countermeasure
    Confirm the value entered.

GRN_WRKF_25856:Cannot grant the edit privilege to approvers.

  • Cause
    The edit privilege for the item whose type is a numeric value and has been specified as the route branching item cannot be granted to approvers.
  • Countermeasure
    Confirm the route branching setting.

GRN_WRKF_25857:Cannot set the route branching item.

  • Cause
    The item whose type is a numeric value or automated calculation and for which the edit privilege has been granted to the approvers cannot be specified as the route branching item.
  • Countermeasure
    Confirm the user right settings for the item.

GRN_WRKF_25858:Failed to import the request form.

  • Cause
    The item whose type is a numeric value or automated calculation and for which the edit privilege has been granted to the approvers is specified as the route branching item.
  • Countermeasure
    Confirm the user right details and route branching information in the XML file.

GRN_WRKF_25900:Cannot add this item.

  • Cause
    The same item codes exist in the request form.
  • Countermeasure
    Item code must be unique in a request form.
    Specify a unique item code.

GRN_WRKF_25901:Cannot set up the customization.

  • Cause
    The JavaScript and CSS customization is not allowed.
  • Countermeasure
    Contact your system administrator.

GRN_WRKF_25902:Failed to import the XML file.

  • Cause
    The same item codes exist in the request form.
  • Countermeasure
    Item code must be unique in a request form.
    Specify a unique item code.

GRN_WRKF_25903:Cannot add this step.

  • Cause
    The same step codes exist in the same route.
  • Countermeasure
    Step code must be unique in a route.
    Specify a unique step code.

GRN_WRKF_25904:Failed to import the XML file.

  • Cause
    The same step codes exist in the same route.
  • Countermeasure
    Step code must be unique in a route.
    Specify a unique step code.

GRN_WRKF_25905:Failed to import the XML file.

  • Cause
    Item code is invalid.
  • Countermeasure
    Use single-byte alphanumeric characters, hyphens (-), or underscores (_).

GRN_WRKF_25906:Failed to import the XML file.

  • Cause
    Step code is invalid.
  • Countermeasure
    Use single-byte alphanumeric characters, hyphens (-), or underscores (_).

GRN_WRKF_25908:Failed to import the XML file.

  • Cause
    The directory name to export request data is invalid.
  • Countermeasure
    Use single-byte alphanumeric characters, hyphens (-), or underscores (_) for the directory name to export request data.