API error

Errors that start with "GRN_CBAPI_" are displayed when errors relating to API occur.

GRN_CBAPI_00000:Default error.

  • Cause
    Undefined error.
  • Countermeasure
    Confirm the error code.

GRN_CBAPI_10100:Client authentication error.

  • Cause
    Invalid authentication request.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_CBAPI_10200:Session authentication error.

  • Cause
    Invalid session.
  • Countermeasure
    Try the client authentication again.

GRN_CBAPI_10300:System administrator authentication error.

  • Cause
    The user does not have system administrator privileges.
  • Countermeasure
    Confirm the login user.

GRN_CBAPI_10400:Organization list acquisition error.

  • Cause
    The specified organization does not exist.
  • Countermeasure
    Confirm the organization code.

GRN_CBAPI_10500:User information acquisition error.

  • Cause
    The specified user does not exist.
  • Countermeasure
    Confirm user ID.

GRN_CBAPI_10600:User authentication error.

  • Cause
    The user or password is incorrect.
  • Countermeasure
    Please check your user name and password again.

GRN_CBAPI_10700:The version of Remote Service Manager is invalid.

  • Cause
    Garoon does not support the specified Remote Service Manager.
  • Countermeasure
    Check the version of Remote Service Manager.

GRN_CBAPI_20100:Invalid parameter.

  • Cause
    The specified API_ID does not exist.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_20200:There are insufficient parameters.

  • Cause
    Unknown cause.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_20300:Invalid parameter.

  • Cause
    Time parameter is invalid.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_20400:Invalid parameter.

  • Cause
    Local parameter is invalid.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_20500:Invalid parameter.

  • Cause
    Client terminal type parameter is invalid.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_80100:Invalid parameter.

  • Cause
    Offset parameter is invalid.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_80200:Invalid parameter.

  • Cause
    Record count parameter is invalid.
  • Countermeasure
    Confirm parameters.

GRN_CBAPI_80300:Cannot obtain user information.

  • Cause
    The SQL query is incorrect.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_CBAPI_80400:Session authentication error.

  • Cause
    Invalid session.
  • Countermeasure
    Confirm URL parameter.

GRN_CBAPI_80500:Invalid parameter.

  • Cause
    Login type parameter is invalid.
  • Countermeasure
    Confirm parameters.