Cybozu Online Service error

Errors that start with "GRN_CBWS_" are displayed when errors relating to Cybozu Online Service occur.

GRN_CBWS_27001:Cybozu Online Service is not available.

  • Cause
    Cybozu Online Service has been inactivated, or you are not permitted to use it.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_CBWS_27002:The connection URL to the server for Cybozu Online Service is invalid.

  • Cause
    The settings file was specified incorrectly, or the URL has changed.
  • Countermeasure
    Copy the error message shown clearly and please contact our official partners or your vendor.

GRN_CBWS_27003:The specified service is not provided.

  • Cause
    The service ID you are specifying may be incorrect.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_CBWS_27004:Failed to update the event data.

  • Cause
    Event data cannot be acquired or updated.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_CBWS_27005:Failed to update profile data.

  • Cause
    Data could not be written on the database.
  • Countermeasure
    Contact your system administrator.
    If this problem persists, copy the error message shown clearly and please contact our official partners or your vendor.

GRN_CBWS_27006:Failed to update the event data.

  • Cause
    Event data cannot be acquired.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_CBWS_27007:Date is invalid.

  • Cause
    Cannot set due to the following reason.
    • The combination of start time and end time data is not valid.
  • Countermeasure
    Confirm the dates.

GRN_CBWS_27008:Cannot use this service.

  • Cause
    The service has been inactivated, or the service license has expired.
  • Countermeasure
    Contact your system administrator.