Dezie Connector error
Errors that start with "GRN_DZLK_" are displayed when errors relating to Dezie Connector occur.
GRN_DZLK_61000:Processing has been cancelled.
- Cause
Dezie Connector is set inactive. - Countermeasure
Contact your system administrator.
GRN_DZLK_61001:Failed to connect the server for Dezie.
- Cause
An error occurred while communicating with the server for Dezie: *** - Countermeasure
Confirm the condition of the server.
GRN_DZLK_61002:Cannot process.
- Cause
An error occurred while communicating with Dezie.
HTTP status code:*** - Countermeasure
Confirm the product is running properly.
GRN_DZLK_61003:Cannot process.
- Cause
The authentication type for Dezie Connector may have been deleted or changed. - Countermeasure
Confirm the authentication type for Dezie Connector and set again.
GRN_DZLK_61004:Cannot process.
- Cause
The authentication type of "***" for Dezie Connector may have been set to inactive. - Countermeasure
Set this authentication type for Dezie Connector to active.
GRN_DZLK_61052:Cannot process. Dezie error number: ***
- Cause
An error occurred while communicating with the Dezie server.
Response from the server: "***" - Countermeasure
Confirm the settings of Open Integrated Authentication ver.2 on both Garoon and Dezie. Or confirm if Dezie is running properly.
If this problem persists, please contact our official partners or your vendor.
GRN_DZLK_61053:Cannot process.
- Cause
User information is being synchronized on Dezie server ***.
Multiple synchronizations of user information at the same time are not allowed. - Countermeasure
After the ongoing synchronization completes, try this process again.
GRN_DZLK_61100:Failed to add the Dezie portlet.
- Cause
You do not have the access permission. - Countermeasure
Contact your system administrator.