Utility API error

Errors that start with "GRN_UTIL_API_" are displayed when errors relating to Utility API occur.

GRN_UTIL_API_65000:Cannot process the SOAP request.

  • Cause
    The SOAP request is incorrect or empty.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_UTIL_API_65001:SOAP request is invalid.

  • Cause
    *** is missing from the SOAP request.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_UTIL_API_65002:Cannot process the SOAP request.

  • Cause
    API *** does not exist.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_UTIL_API_65003:SOAP request is invalid.

  • Cause
    The SOAP request has expired.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_UTIL_API_65004:There are insufficient request parameters.

  • Cause
    *** is required.
  • Countermeasure
    Please contact our official partners or your vendor.

GRN_UTIL_API_65005:Invalid operation.

  • Cause
    *** is required.
  • Countermeasure
    Enter ***.

GRN_UTIL_API_65006:The license has expired.

  • Cause
    The trial period or your service license has expired.
  • Countermeasure
    To continue using Garoon, purchase another license.

GRN_UTIL_API_65009:Cannot upload the file.

  • Cause
    The maximum size of the file you can upload via API is 300MB after base 64 encoding.
  • Countermeasure
    Reduce the file size to the limit or less, and try again.