Errors that start with "GRN_CMMN_" are displayed when errors relating to Common system occur.

• Cause
  Processing cannot be completed because the value of one or more required items has not been entered.
• Countermeasure
  Enter the required items and try again.

• Cause
  The application you try to access has been deactivated, or the currently logged-in user is not allowed to use the application.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  The application has been deactivated, or the currently logged-in user is not allowed to use the application.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  To perform this operation, you need the privilege of system administration, application administration, or operational administration.
• Countermeasure
  Contact your system administrator, application administrator, or operational administrator for the application.

• Cause
  There is no application file.
• Countermeasure
  Please contact our official partners or your vendor.

• Cause
  Invalid application file.
• Countermeasure
  Please contact our official partners or your vendor.

• Cause
  Cannot set due to the following reason.
  • The combination of start time and end time data is not valid.
• Countermeasure
  Confirm whether or not the date is correct.

• Cause
  The specification of the data to be exported to a file is invalid.
• Countermeasure
  Confirm the target data.

• Cause
  The CSV file format is invalid.
• Countermeasure
  Modify the data of the line number shown.

• Cause
  The specified Web mailer no longer exists.
• Countermeasure
  Change your E-mail address link, or contact your system administrator.

• Cause
  The language to export has not been selected.
• Countermeasure
  Confirm the selection of language.

• Cause
  The application has been deactivated, or the currently logged-in user is not allowed to use the application from remote locations.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  To perform this operation, you need the privilege of system administration, basic system administration, or application administration.
• Countermeasure
  Contact your system administrator.

• Cause
  The user was specified incorrectly, or the user no longer exists.
• Countermeasure
  Confirm the target user.

• Cause
  The organization was specified incorrectly, or the organization no longer exists.
• Countermeasure
  Confirm the target organization.

• Cause
  The role was specified incorrectly, or the role no longer exists.
• Countermeasure
  Confirm the details of the settings target you are specifying.

• Cause
  Cannot find the specified CSV file.
• Countermeasure
  Specify the file correctly.

• Cause
  The file was specified incorrectly, or the file no longer exists.
• Countermeasure
  Confirm the target file.

• Cause
  The file data could not be added correctly.
• Countermeasure
  Add the file again.

• Cause
  You are specifying a file that is not an image file.
• Countermeasure
  Add an image file whose format is .gif or .jpeg.

• Cause
  The number of characters in the following property exceeds the range that can be added: ***.
• Countermeasure
  Reduce the number of characters, and add again.

• Cause
  The type was specified incorrectly, or the type no longer exists.
• Countermeasure
  Confirm the target type.

• Cause
  The item was specified incorrectly, or the item no longer exists.
• Countermeasure
  Confirm the target item.

• Cause
  The following item code cannot be used because it has been set already for another item: ***.
• Countermeasure
  A duplicate item code cannot be set.
  Specify a unique item code.

• Cause
  The following Item code uses illegal characters: ***.
• Countermeasure
  Use single-byte letters, numbers, or _ (underscores).

• Cause
  Multiple deletes of user data cannot be executed at the same time.
• Countermeasure
  After the delete processing that is running is complete, try processing again.

• Cause
  The specified file ID is invalid.
• Countermeasure
  Confirm the file ID of the target file.

• Cause
  The specified user ID is invalid.
• Countermeasure
  Confirm user ID.

• Cause
  Cannot find the specified file.
• Countermeasure
  Confirm the target file.

• Cause
  The group was specified incorrectly, or the specified group no longer exists.
• Countermeasure
  Confirm My groups.

• Cause
  The user, organization, or role you want to set operational administrative privileges for has not been selected.
• Countermeasure
  Select a user, organization, or role.

• Cause
  The user, organization, or role was specified incorrectly, or no longer exists.
• Countermeasure
  Select a user, organization, or role.

• Cause
  The specified users are still active.
• Countermeasure
  You cannot specify users who are active in Garoon. Delete users, and then try again.

• Cause
  The specified user is inactive.
• Countermeasure
  Contact your system administrator.

• Cause
  The file size of the file the user is attempting to save exceeds the following limit: ***.
  The file cannot be saved because the file size limit for saving files is set at the following limit: ***.
• Countermeasure
  Reduce the size of the file you are attempting to save to a value below the limit, or Contact your system administrator or your Application administrator.

• Cause
  The specified file is locked because it is in use by another user.
• Countermeasure
  Confirm the current state of the file.

• Cause
  A file has not been specified.
• Countermeasure
  Confirm the target file, and add again.

• Cause
  The specified extension has already been set for another MIME type.
• Countermeasure
  Change the MIME type that has already been set.

• Cause
  Extension, which is a required item, has not been set.
• Countermeasure
  Set the extension.

• Cause
  MIME type, which is a required item, has not been set.
• Countermeasure
  Set the MIME type.

• Cause
  The MIME type may already have been deleted.
• Countermeasure
  Confirm whether the target MIME type exists.

• Cause
  "Notification service" has been deactivated, or the currently logged-in user is not allowed to use the application.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  The currently logged-in user is not permitted to save notification data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to save confirmed notification data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this notification data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete data from the database.
• Countermeasure
  Contact your system administrator.
  If the problem is not resolved, copy the error message shown clearly and please contact our official partners or your vendor.

• Cause
  The currently logged-in user is not permitted to import data from the database.
• Countermeasure
  Contact your system administrator.
  If the problem is not resolved, copy the error message shown clearly and please contact our official partners or your vendor.

• Cause
  Data could not be written on the database.
• Countermeasure
  Contact your system administrator.
  If the problem is not resolved, copy the error message shown clearly and please contact our official partners or your vendor.

• Cause
  The save period that you are attempting set exceeds the period allowed by the system.
• Countermeasure
  Set a period within the range allowed by the system.

• Cause
  The external notification code is invalid.
• Countermeasure
  You must specify at least one or more characters for the external notification code.

• Cause
  You are specifying an existing external notification code.
• Countermeasure
  A duplicate external notification code cannot be set.
  Specify a unique external notification code.

• Cause
  Could not open the following directory: ***.
• Countermeasure
  Confirm that you have selected the directory you want and that you have user rights for the directory.

• Cause
  The application was specified incorrectly, or the application no longer exists.
• Countermeasure
  Confirm the target application.

• Cause
  The organization was specified incorrectly, or the organization no longer exists.
• Countermeasure
  Confirm the target organization.

• Cause
  The role was specified incorrectly, or the role no longer exists.
• Countermeasure
  Confirm the details of the settings target you are specifying.

• Cause
  The user was specified incorrectly, or the user no longer exists.
• Countermeasure
  Confirm the target user.

• Cause
  The user was specified incorrectly.
• Countermeasure
  Confirm the target user.

• Cause
  The operation cannot be carried out because the entered data is incorrect or for some other reason.
• Countermeasure
  Return to the previous screen, and redo the operation from the beginning.

• Cause
  The basic system administrator user may have been deleted already.
• Countermeasure
  Confirm the target administrative user, and set again.

• Cause
  The basic system administrator organization may have been deleted already.
• Countermeasure
  Confirm the target administrative organization, and set again.

• Cause
  The basic system administrator role may have been deleted already.
• Countermeasure
  Confirm the target administrative role, and set again.

• Cause
  The Application administrator user may have been deleted already.
• Countermeasure
  Confirm the target administrative user, and set again.

• Cause
  The Application administrator organization may have been deleted already.
• Countermeasure
  Confirm the target administrative organization, and set again.

• Cause
  The Application administrator role may have been deleted already.
• Countermeasure
  Confirm the target administrative role, and set again.

• Cause
  The user may have been deleted already.
• Countermeasure
  Confirm the target user, and set again.

• Cause
  The organization may have been deleted already.
• Countermeasure
  Confirm the target organization, and set again.

• Cause
  The role may have been deleted already.
• Countermeasure
  Confirm the target role, and set again.

• Cause
  The selected time range items exceed 10.
• Countermeasure
  Select up to 10 items for the time range.

• Cause
  Could not open the following directory: ***.
• Countermeasure
  Confirm that you have selected the directory you want and that you have user rights for the directory.

• Cause
  The My group was specified incorrectly, or the My group no longer exists.
• Countermeasure
  Confirm My groups.

• Cause
  The group was specified incorrectly, or the specified group no longer exists.
• Countermeasure
  Confirm My groups.

• Cause
  You are attempting to add or edit a group without entering the group name, which is a required field.
• Countermeasure
  Confirm the details entered for the group name.

• Cause
  The specified user ID is invalid.
• Countermeasure
  Confirm the user ID of the target user.

• Cause
  The currently logged-in user does not have the right to view the user or the facility to be included in the My group.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The help URL was specified incorrectly, or it has not been specified in the URL.
• Countermeasure
  Close the help once, and display the help again from the link on the screen.

• Cause
  The Help tab was specified incorrectly, or the tab has not been specified.
• Countermeasure
  Close the help once, and display the help again from the link on the screen.

• Cause
  The Help category was specified incorrectly, or the category has not been specified.
• Countermeasure
  Close the help once, and display the help again from the link on the screen.

• Cause
  An existing calendar name has been specified.
• Countermeasure
  A duplicate calendar name cannot be set.
  Specify a unique calendar name.

• Cause
  The calendar was specified incorrectly, or the calendar no longer exists.
• Countermeasure
  Confirm the target calendar.

• Cause
  An event already exists for the specified date.
• Countermeasure
  Edit details, or add an event after deleting the duplicate event.

• Cause
  The event was specified incorrectly, or the specified holiday no longer exists.
• Countermeasure
  Confirm the target event.

• Cause
  No event details have been specified.
• Countermeasure
  Set event details.

• Cause
  The CSV file format is invalid.
• Countermeasure
  Modify the data of the appropriate row number.

• Cause
  The calendar name was specified incorrectly, or the calendar name has not been specified.
• Countermeasure
  Confirm the details entered for the calendar name.

• Cause
  The value of event type is incorrect.
• Countermeasure
  Confirm the target event type.

• Cause
  The event details exceed the following maximum number of characters: ***.
• Countermeasure
  Reduce the number of characters in the event details, and set again.

• Cause
  You are specifying an existing calendar code.
• Countermeasure
  A duplicate calendar code cannot be set.
  Specify a unique calendar code.

• Cause
  Cannot retrieve the holidays.
• Countermeasure
  Contact our official partners or your vendor.

• Cause
  Invalid holiday data.
• Countermeasure
  Contact our official partners or your vendor.

• Cause
  The proxy server name is invalid.
• Countermeasure
  Confirm the proxy server name, and set again.

• Cause
  The proxy server port number is invalid.
• Countermeasure
  Confirm the proxy server's port number, and set again.

• Cause
  The address exception format is invalid.
• Countermeasure
  Confirm the address exception format, and set again.
  When entering more than one IP address, separate with a "; (semi-colon)".

• Cause
  The outgoing mail server name (SMTP) is invalid.
• Countermeasure
  Confirm the outgoing mail server name (SMTP), and set again.

• Cause
  The outgoing mail server port number is invalid.
• Countermeasure
  Confirm the outgoing mail server's port number, and try to set again.

• Cause
  The name of the account for sending is invalid.
• Countermeasure
  Confirm the name of the account for sending, and set again.

• Cause
  The incoming mail server port name is invalid.
• Countermeasure
  Confirm the incoming mail server name, and set again.

• Cause
  The incoming mail server port number is invalid.
• Countermeasure
  Confirm the incoming mail server's port number, and set again.

• Cause
  The name of the account for receiving (POP3 account) is invalid.
• Countermeasure
  Confirm the name of the account for receiving (POP3 Account), and set again.

• Cause
  Response from mail server: ***
• Countermeasure
  Confirm whether or not the outgoing mail server name (SMTP) and the outgoing mail server port number are correct in the system mail account settings.

• Cause
  Response from mail server: ***
• Countermeasure
  Confirm whether or not the incoming mail server name (SMTP) and the incoming mail server port number are correct in the system mail account settings.

• Cause
  The e-mail server is not valid.
• Countermeasure
  Confirm the e-mail server and try again.

• Cause
  The selected OAuth client is incorrect or no longer exists.
• Countermeasure
  Select the OAuth client again.

• Cause
  An invalid request may have been submitted.
• Countermeasure
  Reload the page and try again. If the problem persists, contact your system administrator.

• Cause
  The value of the time-out period is not valid.
• Countermeasure
  Confirm the time-out period and try again.

• Cause
  The user or organization information cannot be retrieved.

• Cause
  Could not open the following directory: ***.
• Countermeasure
  Confirm that you have selected the directory you want and that you have user rights for the directory.

• Cause
  The service license has expired.
• Countermeasure
  Contact your system administrator.

• Cause
  The menu was specified incorrectly, or the menu no longer exists already.
• Countermeasure
  Confirm the target menu.

• Cause
  The icon was specified incorrectly, or the icon no longer exists already.
• Countermeasure
  Confirm the target icon.

• Cause
  The session is invalid and the temporary file no longer exists.
• Countermeasure
  Try again from the beginning.

• Cause
  The file contains invalid data.
• Countermeasure
  Check the contents of the file.

• Cause
  The number of fields in the file is wrong.
• Countermeasure
  Check the contents of the file.

• Cause
  The file contains a user, organization, or role that does not exist in Garoon.
• Countermeasure
  Confirm the specified user, organization, or role.

• Cause
  An invalid user, organization, or role was specified.
• Countermeasure
  Confirm the specified user, organization, or role.

• Cause
  The user, organization, or role specified as the target is incorrect, or no longer exists.
• Countermeasure
  Confirm the target.

• Cause
  Roles are not allowed to be selected.
• Countermeasure
  Remove the roles from your choices.

• Cause
  The Administrators role is not allowed to be assigned.
• Countermeasure
  Contact your system administrator.

• Cause
  The group was specified incorrectly, or the group no longer exists.
• Countermeasure
  Confirm the target group.

• Cause
  The proxy configuration was specified incorrectly, or the configuration no longer exists.
• Countermeasure
  Confirm the target proxy configuration.

• Cause
  You are specifying an existing proxy code.
• Countermeasure
  A duplicate proxy code cannot be set.
  Specify a unique proxy code.

• Cause
  Proxy API is temporarily disabled.
• Countermeasure
  Please contact us.

• Cause
  The URL is invalid.
• Countermeasure
  Enter the valid URL.

• Cause
  The specified proxy configuration has been inactive, or the configuration no longer exists.
• Countermeasure
  Confirm the target proxy configuration.

• Cause
  The value in the parameter does not match in that in the "Proxy configuration details" page.
• Countermeasure
  Confirm the target proxy configuration.

• Cause
  You are not included in the target to which the customization is applied.
• Countermeasure
  Contact your system administrator.

• Cause
  Failed to access the specified URL.
• Countermeasure
  Confirm the specified URL parameter and the communication condition.

• Cause
  "***" is invalid.
• Countermeasure
  Contact your system administrator.

• Cause
  An error occurred in kintone. Error code: ***. Error Message: ***
• Countermeasure
  Confirm the connection to kintone.

• Cause
  kintone is not available.
• Countermeasure
  Confirm kintone is ready to use.

• Cause
  *** must begin with "https://".
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  *** must be specified as an URL which is less than or equal to *** characters including "https://".
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  A maximum of *** files and links can be registered.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  Only the following value(s) can be specified for ***. [***]
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  *** is not specified.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  The file format and extension of *** do not match.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  *** is not specified.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  The file size of *** exceeds the following limit: ***.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  Contents of JavaScript file or CSS file are not described in ***.
• Countermeasure
  Confirm the data description in the XML file and try again.

• Cause
  An operational issue exists in your entry.
• Countermeasure
  ***

• Cause
  *** is required for *** element.
• Countermeasure
  Confirm the data written in the XML file, and import the file again.