Framework error
Errors that start with "FW" are displayed when errors relating to Framework occur.
FW00001:Unexpected error has occurred.
- Cause
Unknown cause. - Countermeasure
Please contact our official partners or your vendor.
FW00002:Cannot import file.
- Cause
Could not open the following file: ***. - Countermeasure
Confirm that you have selected the file you want and that you have access to the file.
FW00003:Cannot write the file.
- Cause
Failed to open the following file: ***. - Countermeasure
Confirm that you have selected the file you want and that you have access to the file.
FW00004:An error occurred while processing.
- Cause
Required items have not been entered. - Countermeasure
Enter the required items and try again.
If details are displayed, resolve by referencing them.
FW00005:The character string is invalid for "Pronunciation".
- Cause
The following string includes characters that cannot be used in "Pronunciation": *** - Countermeasure
Modify to an appropriate string, and try again.
If details are displayed, resolve by referencing them.
FW00006:Failed to add the file.
- Cause
The following file could not be added correctly: *** - Countermeasure
Confirm the target file, and add again.
FW00009:Cannot access the specified screen.
- Cause
This screen or function requires the following privileges: ***.
The currently logged-in user is not permitted to access this screen or function. - Countermeasure
Contact your system administrator or your Application administrator.
FW00010:The confirmation password is incorrect.
- Cause
The confirmation password is incorrect. - Countermeasure
Confirm the password you have entered, and try again.
FW00011:There is not enough available disk space.
- Cause
You need at least the following amount of disk space to run the application: n MB. - Countermeasure
Secure free disk space on the following: ***
FW00012:Failed to import the CSV file.
- Cause
The format of the following line is invalid: n. - Countermeasure
Modify to the correct format, and try again.
FW00013:Access from an illegal terminal has been detected.
- Cause
The client that started the session and the current client are different. - Countermeasure
Restart your Web browser, and then access.
FW00014:The driver class is not defined.
- Cause
The class name is incorrect or no class definition exists. - Countermeasure
Define the following driver class for the following file:- File name: ***
- Driver class: ***
FW00015:Hook function is not defined.
- Cause
The function name is incorrect or no function definition exists. - Countermeasure
Define the following hook function for the following file:- File name: ***
- Hook function: ***
FW00016:License information is invalid.
- Cause
The license information file may be corrupt. - Countermeasure
Please contact our official partners or your vendor.
FW00017:There is no license driver.
- Cause
The license driver may have been deleted. - Countermeasure
Please contact our official partners or your vendor.
FW00018:Cannot find log target object.
- Cause
The log target name may be incorrect. - Countermeasure
Confirm the following is the correct target name: ***.
FW00019:Log category name is invalid.
- Cause
The following category name is not in the correct format: ***. - Countermeasure
Specify one character or more string for subcategory.
FW00020:Invalid log target.
- Cause
The log target requires the implementation of the CB_LogTarget interface. - Countermeasure
Please contact our official partners or your vendor.
FW00021:Failed to put the file.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00022:Failed to get the file.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00023:Failed to get the file.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00026:Container settings are invalid.
- Cause
The required attribute "class" is not included in the following identifier's settings: ***. - Countermeasure
Specify the required attributes.
FW00027:Invalid container settings object.
- Cause
Specify an appropriate container settings object. - Countermeasure
Please contact our official partners or your vendor.
FW00028:Cannot obtain object from container.
- Cause
The following identifier has not been set: ***. - Countermeasure
Please contact our official partners or your vendor.
FW00029:Cannot access this URL.
- Cause
The following page has not been made public: ***. - Countermeasure
Please contact our official partners or your vendor.
FW00030:Invalid date.
- Cause
Enter a valid date. - Countermeasure
Please contact our official partners or your vendor.
FW00031:Invalid (time) period.
- Cause
Enter a valid time period. - Countermeasure
Please contact our official partners or your vendor.
FW00032:Cannot find time zone information.
- Cause
The time zone identifier may be incorrect. - Countermeasure
Confirm whether the following is the correct time zone identifier: ***.
FW00034:Invalid date and (time) period.
- Cause
Enter a valid date and time period. - Countermeasure
Please contact our official partners or your vendor.
FW00036:Failed to download the file.
- Cause
The file may have been deleted for some reason. - Countermeasure
Contact your system administrator.
FW00037:The POST parameter size that can be processed has been exceeded.
- Cause
POST parameters cannot be processed if they are larger than the following size: n bytes. - Countermeasure
Please contact our official partners or your vendor.
FW00038:Failed to validate license driver.
- Cause
The license driver may be corrupt. - Countermeasure
Please contact our official partners or your vendor.
FW00039:Cannot continue processing.
- Cause
You may not have the write privilege for the following directory: ***. - Countermeasure
Contact your system administrator.
FW00040:Cannot continue POP3 communication.
- Cause 1
*** - Countermeasure
Confirm the condition of the server you are connecting to.
1: An error cause may not be displayed depending on the error content.
FW00041:Cannot continue IMAP communication.
- Cause 1
*** - Countermeasure
Confirm the condition of the server you are connecting to.
1: An error cause may not be displayed depending on the error content.
FW00042:Cannot continue processing.
- Cause
Cannot create the following file: ***. - Countermeasure
Contact your system administrator.
FW00043:Cannot display page.
- Cause
An invalid request may have been created. - Countermeasure
After reloading the page, try the operation again. If this problem persists, contact your system administrator.
FW00046:Cannot find the specified office.
- Cause
The office was specified incorrectly, or the office no longer exists. - Countermeasure
Confirm the target office.
FW00047:Cannot set the specified office code.
- Cause
You are specifying an existing office code. - Countermeasure
A duplicate office code cannot be set.
Specify a unique office code.
FW00048:Invalid character encoding is used in the request parameter.
- Cause
An invalid request may have been created. - Countermeasure
Confirm the request details.
FW00049:Failed to create directory.
- Cause
Unknown cause. - Countermeasure
Contact the administrator of the server.
FW00050:Failed to import the CSV file.
- Cause
The language code was specified incorrectly. - Countermeasure
Confirm the language code of the line number shown.
FW00051:The URL is invalid.
- Cause
*** does not exist. - Countermeasure
Enter the valid URL.
FW00052:Session has been locked.
- Cause
Another request is holding the session locked. - Countermeasure
Wait a while, and then try again.
FW00053:Cannot connect to the session server.
- Cause
One of the following reasons may cause the error:- The server to store sessions is down.
- The configuration to connect to the session server is wrong.
- Countermeasure
Wait a while, and then try again.
FW00054:Connection with the session server was lost.
- Cause
An error occurred while communicating with the session server. - Countermeasure
Wait a while, and then try again.
FW00055:Failed to parse JSON.
- Cause
Invalid JSON data. - Countermeasure
Please check your entries and try again.
FW00056:Remote Service is not available in your environment.
- Cause
The access via Remote Service is not supported in your environment. - Countermeasure
Contact your system administrator.
FW00058:Failed to read the region information file.
- Cause
The file does not exist or is not accessible. - Countermeasure
Contact Cybozu Technical Center.
FW00059:Failed to parse the JSON data from the region information file.
- Cause
The region information file contains invalid JSON data. - Countermeasure
Contact Cybozu Technical Center.
FW00060:Failed to unserialize.
- Cause
Unallowed class object exists in serialized text. - Countermeasure
Please contact our official partners or your vendor.
FW00061:The internal process failed.
- Cause
A temporary file could not be copied on the Garoon server. - Countermeasure
Please contact our official partners or your vendor.
FW00062:Failed to log in.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00063:Failed to log out.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00064:Failed to get an access token.
- Cause
Unknown cause. - Countermeasure
Wait a while, and then try again.
If this problem persists, please contact us.
FW00065:Failed to get the contents.
- Cause
An error occurred while processing. - Countermeasure
Please contact us.
FW00066:Failed to log in.
- Cause
The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us. - Countermeasure
Wait a while, and then try again. If this problem persists, please contact us.
FW00067:Failed to log out.
- Cause
The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us. - Countermeasure
Wait a while, and then try again. If this problem persists, please contact us.
FW00068:Failed to get an access token.
- Cause
The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us. - Countermeasure
Wait a while, and then try again. If this problem persists, please contact us.
FW00069:The internal process failed.
- Cause
Some services may have been stopped. - Countermeasure
Wait a while, and then try again. If this problem persists, please contact us.
FW00070:The internal process failed.
- Cause
An error has occurred in some services. - Countermeasure
Wait a while, and then try again. If this problem persists, please contact us.
FW00071:Processing of the request has been aborted.
- Cause
An error occurred during the processing. - Countermeasure
Please contact us.
FW10001:The column type and the value type you want to set do not match.
- Cause
The column "***" in table "***" is specified as data type "***", but "***" was specified as the value. - Countermeasure
Please contact our official partners or your vendor.
FW10002:An invalid column type has been specified.
- Cause
The following type is not a valid column data type: ***. - Countermeasure
Please contact our official partners or your vendor.
FW10003:Failed to change table.
- Cause
The following table does not exist: ***. - Countermeasure
Please contact our official partners or your vendor.
FW20001:Cannot process the request.
- Countermeasure
Please contact us.
FW20002:The specified parameter is not valid.
- Cause
The format of *** is not valid. - Countermeasure
Confirm the format of ***.
FW20003:Cannot process the request.
- Cause
Request method is not valid. - Countermeasure
Use "***" for the request method.
FW20005:Cannot process the request.
- Countermeasure
Please contact us.
FW20006:Cannot encode JSON data.
- Cause
JSON data is not valid. - Countermeasure
Please contact us.