Presence indicator application error

Errors that start with "GRN_PRSC_" are displayed when errors relating to Presence indicator occur.

GRN_PRSC_48001:Cannot change this presence information.

  • Cause
    The currently logged-in user is not permitted to change this user's presence information.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_PRSC_48002:Failed to set proxies.

  • Cause
    A target has not been selected in Proxy settings.
  • Countermeasure
    Select a user or organization.

GRN_PRSC_48003:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_PRSC_48010:Failed to import the CSV file.

  • Cause
    Cannot find the specified CSV file.
  • Countermeasure
    Specify the file correctly.

GRN_PRSC_48011:The CSV file data is invalid.

  • Cause
    The number of data items entered in the CSV file does not match the fixed number of items.
  • Countermeasure
    Confirm the number of items in the CSV file data and the details.

GRN_PRSC_48012:You cannot specify this user or organization.

  • Cause
    When importing proxies from a CSV file, users or organizations other than the pre-determined users or organizations cannot be specified in the second item.
  • Countermeasure
    Set the following users or organizations.
    • user
    • group

GRN_PRSC_48013:Invalid type is specified for target.

  • Cause
    The following object type cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PRSC_48014:Invalid value is specified for target.

  • Cause
    The following ID cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PRSC_48015:Invalid value is specified for target.

  • Cause
    The following type cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PRSC_48016:You cannot specify this proxy.

  • Cause
    When importing proxies from a CSV file, characters other than the pre-determined characters cannot be specified in the fourth item.
  • Countermeasure
    Set the following proxy.
    • M

GRN_PRSC_48020:Cannot perform the requested action.

  • Cause
    You are not permitted to set proxy on personal settings.
  • Countermeasure
    Contact your system administrator or your Application administrator.