Cybozu Office Connector error
Errors that start with "GRN_DZLK_" are displayed when errors relating to Cybozu Office Connector occur.
GRN_DZLK_61005:Processing has been cancelled.
- Cause
Cybozu Office Connector is set inactive. - Countermeasure
Contact your system administrator.
GRN_DZLK_61006:Failed to connect the server for Cybozu Office.
- Cause
An error occurred while communicating with the server for Cybozu Office: *** - Countermeasure
Confirm the condition of the server.
GRN_DZLK_61007:Cannot process.
- Cause
An error occurred while communicating with Cybozu Office.
HTTP status code: *** - Countermeasure
Confirm Cybozu Office is running properly.
GRN_DZLK_61008:Cannot process.
- Cause
The authentication type for Cybozu Office Connector may have been deleted or changed. - Countermeasure
Confirm the authentication type for Cybozu Office Connector and set again.
GRN_DZLK_61009:Cannot process.
- Cause
The authentication type of "***" for Cybozu Office Connector may have been set to inactive. - Countermeasure
Set this authentication type for Cybozu Office Connector to active.
GRN_DZLK_61054:Cannot process. Cybozu Office error number: ***
- Cause
An error occurred while communicating with the Cybozu Office server.
Response from the server: *** - Countermeasure
Confirm the settings of Open Integrated Authentication ver.2 on both Garoon and Office. Or confirm if Cybozu Office is running properly.
If this problem persists, please contact our official partners or your vendor.
GRN_DZLK_61055:Cannot process.
- Cause
User information is being synchronized on Cybozu Office server ***.
Multiple synchronizations of user information at the same time are not allowed. - Countermeasure
After the ongoing synchronization completes, try this process again.