Service Usage

Article Number:02078
Intended audience: cybozu.com Administrators

You can check the license details of cybozu.com you have purchased, the number of user accounts that are currently in use, and the data usage in Service Usage.

Displaying Service Usage

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

Users

Current
The number of users set for each service in Administration.
Limit
The number of user licenses you have purchased.

Data Usage

Current
The overall data usage for all your services and the data usage for each service are displayed.
The total of the data usage value for each service may not equal the value of the overall data usage.
It may take up to 9 hours for the actual data usage to be reflected on the screen.
Limit
The maximum disk capacity available for all your services is displayed.

Warning of Disk Usage Limit Exceeded

When the amount of disk currently used exceeds the limit, a warning message is displayed on the Administration screen.

When the data usage exceeds the limit, an email notification is sent to cybozu.com Store administrators. The warning email will be sent every day and cannot be stopped until the issue is resolved. Reduce the data usage or purchase the additional storage option.
Additional Storage (available only in Japanese)

For details on how to to resolve the issue by reducing the disk usage, refer to the following pages:

Changing the Contract

Log in to cybozu.com Store to change your contract. For details, refer to the following page:

Changing Subscription Details