When I search for a user/department/group in Japanese, are characters with a voiced/half-voiced sound mark distinguished?

Article Number:040316

When a user is searched for in the "Search All Contents", "Search in App", or "Search in Space" search box of kintone, or on the "Departments & Users" page of Users & System Administration, characters with a voiced sound mark (゛) or a half-voiced sound mark (゜) are not distinguished from characters without a sound mark.

Example:

  • When you try to find a user whose name is "はひふへほ":

    • Search with the word "はひふへほ": The user is found
    • Search with the word "ばびぶべぼ": The user is found
    • Search with the word "ぱぴぷぺぽ": The user is found
  • When you try to find a user whose name is "ばびぶべぼ" or "ぱぴぷぺぽ":

    • Search with the word "はひふへほ": The user is found
    • Search with the word "ばびぶべぼ": The user is found
    • Search with the word "ぱぴぷぺぽ": The user is found

If the pronunciation for a user is specified as "スズキ" with half-width Katakana characters containing both voiced sound mark and half-voiced sound mark, the user will be found only when you specify the name exactly with half-width Katakana characters containing voiced sound mark and half-voiced sound mark. You cannot find the user when performing a search with full-width Katakana and full-width Hiragana characters.
If you want to use full-width Katakana and full-width Hiragana characters to search for and find the user, you need to specify the pronunciation for the user with full-width characters.

The following section provides some examples of search words and results when you try to find a specific user.

Examples: Searching for a Specific User and Search Results

Pattern 1

Suppose that you have added the following user information in Users & System Administration.

  • Display Name: 鈴木 ひろみ
  • Surname: 鈴木
  • Given Name: ひろみ
  • Phonetic Surname: スズキ
  • Phonetic Given Name: ヒロミ
  • Login Name: suzuki

Depending on how you input the name, searching for the above user in the "Search All Contents" search box of kintone or the search box on the "Departments & Users" page in Users & System Administration will result as follows.

  • Search with the word "すずき": the user is not found
  • Search with the word "スズキ": the user is not found
  • Search with the word "スズキ": the user is found

Pattern 2

Suppose that you have added the following user information in Users & System Administration.

  • Display Name: 高橋 健太
  • Surname: 高橋
  • Given Name: 健太
  • Phonetic Surname: タカハシ
  • Phonetic Given Name: ケンタ
  • Login Name: takahasi

Depending on how you input the name, searching for the above user in the "Search All Contents" search box of kintone or the search box on the "Departments & Users" page in Users & System Administration will result as follows.

  • Search with the word "たかはし": The user is found
  • Search with the word "タカハシ": The user is found
  • Search with the word "タカハシ": The user is found