In some cases, you may find that your AI Search chatbot does not provide the kind of response you're looking for.
By tailoring your questions and instructions, it's possible to get more accurate and useful responses.
This page offers tips on how to get better responses from your AI Search chatbot.

Note that the most effective prompts will also depend on what kind of information is registered in the apps set as data sources.

You may get ambiguous or unexpected responses if your questions or instructions are abstract.
Specifically entering the information that you need makes it easier to get the kind of response that you want.

• Example of an abstract question:
  "What are some tips for having a good first meeting with a client?"
• Example of a specific question:
  "At our first meeting with a prospective client, we plan to introduce Product A. We will be meeting with the people who have the authority to decide whether to buy the product. What are some good points that we should make at our meeting? In your answer, please use a friendly tone that is appropriate for business."

You are more likely to get useful responses if you give background information or explain exactly what kind of information you need.

If you're not getting a response with the information that you need, it may help to try changing the wording of your prompt.
You can improve the quality of the responses that you get by using the same wording that is used in the record information of the apps set as data sources.

• Example question #1: When you want to know what advantages your product has over the competition
  • "Tell me the differences between our Product A and our competitor's Product B."
  • "What are the strengths of Product A when compared to the competition's Product B?"
• Example question #2: When you want to know how to troubleshoot a product
  • "How can I resolve issues with Product B?"
  • "Tell me how to deal with errors that occur when using Product B."
• Example question #3: When you want examples
  • "What are some examples of companies successfully implementing Product A?"
  • "Give examples of companies that improved their business with Product A."