If You Forgot Your Login URL

Article Number:020273
Intended audience: All

Each company has different login URL to cybozu.com, managed by its administrators.
If you forget your login URL, you cannot access the login screen.
To locate your login URL, do the following.

  1. Access the Cybozu Cloud Service Login screen.

  2. Check the entry box for your subdomain on the screen.
    When the entry box is blank, refer to the following page:
    When the Subdomain Box Is Blank
    Screenshot: Subdomain name is specified

  3. Click the button to the login screen.

  4. Check that the displayed login screen is for your company.

  5. Once you can identify the login URL, enter your login name and its password to log in.
    If you forget your login information, refer to the following page:
    If You Do Not Know the Password

  6. Do one of the following to keep the login URL for future use.

    • Add the login URL to favorites in your Web browser.
    • Save the login URL in your password management tool.

When the Subdomain Box Is Blank

When the entry box for your subdomain is blank on the Cybozu Cloud Service Login page, try some possible subdomain names to identify your subdomain.
Screenshot: Subdomain box is blank

  1. Enter some possible subdomain names into the entry box.
    Example:

    • Company
    • Company Web site domain name
    • Company nickname
  2. Click the button to the login screen.
    Screenshot: Button to the login screen is highlighted

  3. Check that the displayed login screen is for your company.
    If you cannot identify the login URL, ask your administrator.

  4. Once you can identify the login URL, enter your login name and its password to log in.
    If you forget your login information, refer to the following page:
    If You Do Not Know the Password

  5. Do one of the following to keep the login URL for future use.

    • Add the login URL to favorites in your Web browser.
    • Save the login URL in your password management tool.