When the Administrator Forgot the Administrator Account or Password
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When cybozu.com Administrators cannot log in, try the following solutions.
Resetting Password
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For details, refer to the following page:
Resetting Password
Requesting to Create a Temporary Administrator Account
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If cybozu.com Administrators are facing one of the following situations, ask cybozu.com Store Administrators to create a "temporary administrator" account.
- You do not know the login name.
- Email address input screen is not displayed.
- You do not know the email address to use to reset the password.
For details, refer to the following page:
Creating a Temporary Administrator Account
Contacting Our Support
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If none of the above solutions solves the issue, contact our support.
You may need to submit some forms, depending on your circumstances.
Contact form (available only in Japanese)