Deleting Users

Article Number:020227
Intended audience: cybozu.com Administrators

This page describes the steps to delete users who no longer use cybozu.com from Administration because of their retirement or personnel changes.

Deleting User Individually

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Departments & Users.
    Screenshot: "Departments & Users" is highlighted

  4. In the search box, enter the display name or login name of the user to find the target user.
    You can also expand the department tree and select the target user.

  5. Click the Change button.
    Screenshot: The Change button is highlighted

  6. Click Delete User Account.
    Screenshot: "Delete User Account" is highlighted

  7. On the confirmation screen, click PERMANENTLY DELETE USER ACCOUNTS.
    Screenshot: "PERMANENTLY DELETE USER ACCOUNTS" is highlighted

Deleting Multiple Users in Bulk

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Delete Users.
    Screenshot: "Delete Users" is highlighted

  4. In the search box, enter the display name or login name of the user to find the target user. You can also expand the department tree and select the target user.

  5. Select users you want to delete.
    You can select multiple items.
    Screenshot: Selecting target users

  6. Click Add.
    Screenshot: "New" is highlighted
    The users selected in Step 6 are displayed in "Users to Be Deleted".
    Screenshot: Target users are displayed in the "Users to Be Deleted" section

  7. Click Delete.

  8. On the confirmation screen, click PERMANENTLY DELETE USER ACCOUNTS.
    Screenshot: "PERMANENTLY DELETE USER ACCOUNTS" is highlighted

Impact on the Subscription Charge

Deleting user accounts does not reduce the subscription charge.
Billing for cybozu.com is based on the number of licensed users.
If you want to revise the subscription charge, change the number of licensed users.

Reducing the Number of Licensed Users