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Administrator Help
Getting Started (for Administrators)
Steps to Get Started (for Administrators)
Users & System Administration and Services
Configuring Services
Administrators
Types and Management of Administrators
Types of Administrators
Adding cybozu.com Store Administrators
Deleting cybozu.com Store Administrators
Adding Users to the Users & System Administrators
What Is the Administrator Account?
What Is a Department Administrator?
Initial Account Names and Passwords of Administrators
Granting Users & System Administrators Permission to Change Payment Details and Access Control Settings
Domain Management and Mobile Access
Changing Subdomains
Enabling Mobile Access
Information Displayed on the Service Usage Page
User Administration
Departments and Users
Managing Users
Adding Users
Editing User Information
Changing the Password
Adding Fields to User Details (Custom Fields)
Setting Page for Custom Fields
Reordering Custom Fields
Configuring Profile Items That Users Are Allowed to Change
Deactivating or Reactivating Users
What Happens When a User Is Deleted?
Deleting Users
Assigning Services to Users
Changing the Display Order of Users
Changing the Department Membership of a User
Setting Page for User Details
Managing Departments
Adding Departments
Changing the Members of a Department
Editing or Deleting Departments
Reordering Departments
Setting Page for Departments
Managing Job Titles
Adding Job Titles and Assigning Them to Users
Editing or Deleting Job Titles
Reordering Job Titles
Setting Page for Job Titles
Managing Groups (or Roles)
Adding Groups (or Roles)
Adding or Changing the Members of a Group (or Role)
Editing or Deleting Groups (or Roles)
Reordering Groups (or Roles)
Extraction Expressions for Dynamic Groups
Fields on the "New Group or Role" Page
Tentative Reorganization
Creating a Tentative Structure
Deleting a Tentative Structure
Viewing a Tentative Structure
Managing Departments and Members with a Tentative Structure
Adding Departments
Changing the Members of a Department
Editing or Deleting Departments
Reordering Departments
Editing User Information
Managing Job Titles with a Tentative Structure
Adding Job Titles and Assigning Them to Users
Editing or Deleting Job Titles
Reordering Job Titles
Applying a Tentative Structure
Immediate Application and Scheduled Application
When a Tentative Structure Failed to Be Applied
Audit Logs for Tentative Structures
Configuring Department Access Control
Restricting Department Access
Changing Data through a CSV File
Creating and Editing Users in Bulk
Creating and Editing Services Available for Users in Bulk
Creating and Editing Departments in Bulk
Creating and Editing Department Memberships in Bulk
Creating and Editing Job Titles in Bulk
Creating and Editing Groups (Roles) in Bulk
Creating and Editing User Groups or Roles Membership in Bulk
Fields That Are Trimmed When the File Is Imported
Data Types That Can Be Imported or Exported
File Format for CSV Files
Notes on Creating CSV Files
How to Download File Formats
File Format for User Details
File Format for Services Available for Users
File Format for Departments
File Format for Membership
File Format for Job Titles
File Format for Groups or Roles
File Format for User Groups or Roles Membership
Department Administrators and Their Allowed Actions
Assigning Department Administrators
Actions Allowed to Department Administrators
For Department Administrators: Managing Users
For Department Administrators: Adding or Deleting Users
For Department Administrators: Editing User Information
For Department Administrators: Assigning Services to Users
For Department Administrators: Deactivating or Reactivating Users
For Department Administrators: Changing the Display Order of Users
For Department Administrators: Managing Departments
For Department Administrators: Adding Departments
For Department Administrators: Editing or Deleting Departments
For Department Administrators: Changing the Members of a Department
For Department Administrators: Reordering Departments
For Department Administrators: Assigning Another Department Administrator to a Department for Which You Have Administrative Privileges
Security
Security Options to Configure First
Overview of Login Security
Allow Users to Change Password
Allow Users to Reset Their Passwords
Specifying Password Complexity and Password Expiration
Password Expiration
Allowing Users to Log In Easily
Specifying the Maximum Number of Failed Login Attempts
Setting Login Failure Messages
Settings for Enhanced Security
Overview of Security on Access Control
Basic Authentication
IP Address Restrictions
Client Certificate Authentication
Limiting Devices That Are Used for Access (Client Certificate Authentication)
Configuring Client Certificate Authentication
Logging in with Client Certificate Authentication
Disabling Client Certificate Authentication
When Devices with Client Certificate Installed Are Lost
Updating Client Certificates on Devices
Solutions When Extraction of Bulk-Downloaded Client Certificates Fails
Using Two-Factor Authentication
Integration with External Services
Allowing Integration with External Services Such as Microsoft Flow
Adding OAuth Clients
Allowing cybozu.com Pages to Be Embedded in Other Web Sites
Allowing Integration with a Calendar Service (Only for Cybozu Office)
SAML Authentication
Setting Up Single Sign-On with SAML Authentication
Enabling to Use Only SAML Authentication When Logging In
Troubleshooting for SAML Authentication
System Administration
Audit Log Settings
Viewing Audit Logs
Sending Audit Log Entries via E-mail
Configuring Retention Periods and Export File Formats of Audit Logs
Exporting Audit Log Entries into a File
Opening an Audit Log File in Excel
Audit Logs
Logs Related to Overall cybozu.com
Logs Related to Login and Logout
Logs Related to User Administration
Logs Related to Organizations
Logs Related to Groups
Logs Related to Job Titles
Logs Related to Available Services
Logs Related to Accesses from Public and Home Networks
Logs Related to Data Migration
Logs Related to Tentative Reorganization
Logs Related to Integration Service Settings
Logs of Each Service
System Mail Account
Notes on Setting Up the System E-mail Address
Configuring the System Mail Account
Checking the System E-mail Failure History
System Time Zone
List of Time Zones
Changing the Localization Setting
Setting the Language Displayed in cybozu.com Store
Customizing the Header and Login Page
Customizing the Header
Customizing the Login Page
How to Contact Us
Data Migration from On-Premise
Migrating Data from On-Premise Cybozu Office
Migrating Data from On-Premise Garoon
Migrating Data from On-Premise Mailwise
Maximum Lengths of Text Fields
Maximum Lengths of Text Fields for Users
Maximum Lengths of Text Fields for Departments
Maximum Lengths of Text Fields for Job Titles
Maximum Lengths of Text Fields for Groups
User Help
Getting Started
Steps to Get Started with cybozu.com (for Users)
Recommended Web Browsers
When Internet Explorer Cannot Display a cybozu.com Page Correctly
How Can I Get a Two-Factor Authentication Verification Code?
Personal Settings for Login and Profiles
Viewing and Changing Profiles
Changing Your Login Name and Password
Enabling Two-Factor Authentication
Password Expiration
Saving Your Login Name and Password
Automatic Login
Changing the Display Language and Time Zone
Checking Your Login History
Viewing and Disabling Active Integration Services
Accessing from Public and Home Networks
Asking Your Administrator about Security Configurations
Accessing Services from Public and Home Networks
Accessing Services via Web Browsers
Accessing Services from Smartphone Apps
"Mobile Access" Screen or "Client Certificate" Is Not displayed
Problems Related to Log in
If You Forget Your Login URL
Need to Access the Login URL Quickly
Cannot Log in to cybozu.com
Unable to Log in: What to Do First
Unable to Log in: What to Do Next
Cannot Reset the Password
When the Administrator Forgot the Administrator Account or Password
Creating a Temporary Administrator
Cannot Log In to cybozu.com Store
Need to Change the cybozu.com Store Login Password
Cannot Access cybozu.com Store Because the Administrator Left the Company
cybozu.com Help
Administrator Help
User Administration
User Administration
Articles in this category
Departments and Users
Managing Users
Managing Departments
Managing Job Titles
Managing Groups (or Roles)
Tentative Reorganization
Configuring Department Access Control
Changing Data through a CSV File