Login and Password Reset
This page explains the following logs generated when:
- a user logs in to the system
- a user logs out from the system
- a user resets the password
For an overview of items included in the audit logs, such as level, module, and result, refer to the following page:
Viewing Audit Logs
Notice
This section describes the audit logs whose level is "Notice".
Authentication
The actions of audit logs whose module is "System Administration" are shown below.
reset password
Actions Taken
Opened the URL included in the password reset e-mail and reset the password.
Contents of "Complement"
- Display name of users
- User ID
send password reset mail
Actions Taken
Entered an e-mail address on the "Having Trouble Logging In?" screen and clicked "Reset Password".
Contents of "Result"
"SUCCESS" is displayed when a password reset e-mail is sent.
"FAILED" is displayed when:
- The provided e-mail address does not have a matching user
- The provided e-mail address is already in use by multiple user accounts.
Contents of "Complement"
If "Result" is "SUCCESS", the provided e-mail address, user name, and id are displayed.
If "Result" is "FAILED", the provided e-mail address and the reasons for failure are displayed.
- unregistered
- The provided e-mail address does not have a matching user.
- E-mail has not been sent.
- duplicated
- The provided e-mail address is already in use by multiple user accounts.
- "Sorry we cannot reset your password. Your e-mail address is used by two or more accounts." e-mail has been sent.
Information
This section describes the audit logs whose level is "Information".
Authentication
Audit logs whose module is "System Administration" are shown below.
login
Actions Taken
Performed an action to log in using password authentication.
Contents of "Complement"
If login failed, a login name that attempted login is displayed.
login API(%s)
Actions Taken
Sent a request to API using password authentication and failed.
Contents of "Complement"
Login name that attempted login.
login (SAML)
Actions Taken
Performed an action to log in using SAML authentication.
login (session-less)
Actions Taken
- Used password authentication in Garoon REST API
- Logged in to Cybozu Office via KUNAI
Contents of "Complement"
If login failed, a login name that attempted login is displayed.
logout
Actions Taken
The user who had logged in using password authentication logged out.
logout (SAML)
Actions Taken
The user who had logged in using SAML authentication logged out.
User Profile
The actions of audit logs whose module is "User Profile" are shown below.
change password
Actions Taken
The user changed the password.