Connection Settings
To receive the latest information and notifications in Cybozu Desktop, register the access URL, login name, and password for products and services in Cybozu Desktop.
Registering Product and Service Accounts
You can register information about the products and services for which to obtain notifications in Cybozu Desktop.
You can check the following information in advance:
If you are unsure, check with your system administrator.
You can check the following information in advance:
- "Login Name" for products and services
You can check your login name in the screen to change the password.Cybozu Office (cloud version), Garoon (cloud version): Changing Your Login Name and Password
Office 10 (on-premise version): Accessing the personal settings screen
- Garoon (on-premise version): On Garoon, click your own name in the top-right corner and click your own name at the top of the list to display the "User details" screen.
- Authentication methods when accessing products and services from a computer where Cybozu Desktop is installed
The following are available:- Using login name and password (within office network)
- Basic authentication
Both the "login name" and "password" for the product or service and the "user name" and "password" for Basic authentication are required.
- To use client certificate authentication, a client certificate must be registered with your computer.
For details on how to add client certificates, refer to the following pages:
If you are unsure, check with your system administrator.
Register product and service accounts:
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Start Cybozu Desktop.
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Click
in the menu bar and click "Preferences...".
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Click
"Accounts" and click "New Account" in the box on the left.
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Configure the required settings and click "Add".Refer to the following sections described later for details on the settings:
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When the "Login succeeded!" popup is displayed, click "OK" and close the screen.
Tip
- If a popup such as "Login failed!" is displayed, the settings are not correct.
Check the URL, login name, and password.
Entry Information for the "URL" field
The URL you need to enter differs depending on the product or service authentication method.
For details, refer to "Access URL for products or services" in the following page.
For details, refer to "Access URL for products or services" in the following page.
Tip
- If you use Remote Service to access Cybozu products, you cannot use Cybozu Desktop for Mac.
Other setting items
| Item | Description |
|---|---|
| Basic Authentication... | Click only when using Basic authentication for the service currently in use. If you enter the "User Name" and "Password" for Basic authentication in the "Basic Authentication" popup screen and click "OK", the button name changes to "Basic Authentication...(Configured)". |
| Display Name | Enter the display name used in Cybozu Desktop. |
| Login Name | Enter the login name used in the target product or service. |
| Password | Enter the password used in the target product or service. |
Clearing Cybozu Product Connections
A connection can be cleared by removing the account registered in Cybozu Desktop.
To clear product connections:
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Start Cybozu Desktop.
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Click in the menu bar and click "Preferences...".
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Click "Accounts", and click the target product or service name (display name of the product or service) to remove from the box on the left.
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Click "Delete This Account".
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Click "Yes" on the confirmation screen.Check that the target product or service name (display name of the product or service) has been removed from the left box.
Changing Proxy Settings
If you are using a proxy server in your network, Cybozu Desktop uses the proxy settings in your client PC to connect to the network.If Cybozu Desktop cannot connect to the Cybozu products or services, change your proxy settings as needed.
Note
- Changing your proxy settings may affect not only Cybozu Desktop, but also other products or services that connect to the Internet.Ask your system administrator about precautions and necessary information, and change your proxy settings.
Tip
- Depending on your proxy server settings, requests from Cybozu Desktop may not be allowed.
Steps to change proxy settings:
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From the Apple menu, click "System Preferences" > "Network".
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In the "Network" screen, select a network service that you want to use from the list, and click "Advanced".
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Click the "Proxies" tab.
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Set necessary items and click "OK".
