How to Change the Notification Message Displayed When a Record Is Added (E.g., "Record Added")

Article Number:040734

It is not possible to change the notification text of the General Notifications feature (e.g., "Record added").

You can, however, change the title field displayed on the notification to a different field.
If you use "Per Record Notifications" or "Reminder Notifications", you can set the notification message as you like.
In this topic, we explains steps on how to configure it in the above two ways. Image of notifications

Changing the Title Field Displayed in the Notification

When "General Notifications" is configured, the notifications will include title fields with text such as "Record added". Although you cannot change texts in the notification triggered by "General Notification", you can change the field displayed in the title field.

To configure the Title Field, perform the following steps.

  1. Click the App Settings icon (the gear-shaped icon at the upper right of the "View" screen).

  2. Click the Title Field on the App Settings tab.

  3. Select Set manually, and select the field you want to use as a title field.

  4. Click Save at the bottom right of the screen.

  5. Click Update App at the upper right of the screen.

  6. On the confirmation dialog, click Update App.

For more details, such as the field types you can specify as a title field, refer to Setting Title Field.

Using "Per Record Notifications" or "Reminder Notifications" to Specify the Message Sent by the Notification

In "Per Record Notifications" and "Reminder Notifications", you can set the notification message as you like. No message is configured by default.

To configure "Per Record Notifications" and "Reminder Notifications", perform the following steps.

  1. Click the App Settings icon (the gear-shaped icon at the upper right of the "View" screen).
  2. Click the Per Record Notifications or the Reminder Notifications on the App Settings tab.
  3. Click Add to configure the notification conditions, summary, and recipient for the notification.
    The message you specify in the Summary field will be displayed in the notification.
  4. Click Save at the bottom right of the screen.
  5. Click Update App at the upper right of the screen.
  6. On the confirmation dialog, click Update App.

For more details on "Click Per Record Notifications" and "Reminder Notifications", refer to the following pages.