Using the Desktop View on Mobile Devices

Article Number:040666

Web browsers on mobile devices display kintone in a mobile-optimized view.
However, the mobile view has functional restrictions on apps and space settings.
For details on restricted features, see Restrictions in the Mobile View.
To use a mobile device to perform the same actions as those on a PC, you can switch to the desktop view.

Three Ways to Use kintone on Mobile Devices

You can use kintone on mobile devices in the following three ways:

  • Use the mobile view on a Web browser.
  • Use the desktop view on a Web browser.
  • Use the mobile app.
    The mobile app is available only in the mobile view.

On mobile Web browsers, you can use both the mobile view, which is optimized for mobile devices, and the desktop view, which has the same design for PCs.

Mobile-optimized view on a mobile browser Mobile apps

Switching to the Desktop View by Yourself

All users can switch between views on their mobile devices.

  1. Access kintone from Web browsers on your mobile devices.
    The screen in the mobile view appears.

  2. Tap the Open Navigation Menu icon at the upper left of the screen.

  3. Tap the Settings icon at the upper right of the screen, and then tap Desktop View.

    Portal in mobile-optimized view Now, you are in the desktop view.   Desktop view

For Administrators: Switching All Users to the Desktop View

As an administrator, you can configure the setting so that all users can see the desktop view.

  1. Click the Settings icon (the gear-shaped icon) at the top of kintone, then open kintone Administration. Opening kintone Administration

  2. Tap Default View for Mobile Browsers.
    Default View for Mobile Browsers

  3. Select Desktop view.
    To force the desktop view on all users, clear Allow users to switch between mobile-optimized view and desktop view. Desktop view

Switching Back to the Mobile View

You can go back from the desktop view to the mobile view.

  1. Access kintone from Web browsers on your mobile devices.

  2. Tap the Settings icon (the gear-shaped icon) at the top of kintone, then select Mobile view.

    Opening kintone Administration The screen in the mobile view appears.
    Portal in mobile-optimized view

To make all users switch back to the mobile view, go to Administration, select Default View for Mobile Browsers, and then select Mobile-optimized view.