Using kintone on Safari for iOS

With the mobile Web browser Safari for iOS, you can use kintone in a mobile-optimized view without the need to install an additional app.

This page describes how to use kintone on Safari on an iPhone device.
You can also use kintone on iPad devices, which results in your seeing the desktop view.

Accessing kintone through Safari for iOS

  1. Open Safari for iOS.

  2. In the address field of Safari, enter your kintone domain name.

  3. When the login page appears, enter your login name and password to log in.

  4. When the page appears, tap kintone.
    Tap Kintone

  5. You see the mobile view. Mobile view

If you are in the desktop view, you can switch to the mobile view by tapping Settings Gear icon at the upper right and Mobile-optimized view. Mobile-optimized view

Troubleshooting Errors

If you receive an error instead of a normal page from kintone, it probably means that your access was denied due to security settings.
The most likely potential causes are as follows:

  • In Users & System Administration, IP address restrictions have been configured.
  • The environment requires client certificate authentication, but no client certificate has been imported.
  • The Web browser is not supported. (See System Information (Japanese only).)

To Configure Client Certificate Authentication See "Using Client Certificate Authentication on Mobile Devices (for iOS)".
For solutions to errors, see Troubleshooting for Access from iOS Devices.