Using Client Certificate Authentication on Mobile Devices (for iOS)

If your environment uses IP address restrictions and client certificate authentication, you must import a client certificate and configure connection settings.

Using Client Certificate Authentication with Safari for iOS

To use kintone on Safari on an iOS device, you need to configure settings in the following way.
You can use client certificate authentication for both Safari for iOS and Kintone Mobile.

  1. On a PC, access kintone, click the down arrow icon Down arrow icon in the upper right of the screen, and then click Account Settings.  Open Account Settings

  2. Click Mobile Access. Open Mobile Access

  3. Note the password displayed in the Client Certificate section. This password is necessary in a step later.

  4. Click Access via Web Browser.  Open Account Settings

  5. Enter an e-mail address that can receive e-mails on the iOS device on which you want to use the Kintone mobile view. Re-enter the e-mail address for confirmation. Click Send.
    The settings file is sent to the e-mail address you entered. Receive the e-mail with the standard iOS e-mail app.

  6. On your iOS device, you will receive an e-mail with the client certificate attached. Tap the certificate.

  7. Enter the password of the client certificate, which you noted in step 3.

  8. Tap the access URL provided in the e-mail to access kintone on Safari.

You see the mobile view of kintone.

Using Client Certificate Authentication with Kintone Mobile

If you want to use the mobile app, Kintone Mobile, you need to configure settings in the following way.
You can use client certificate authentication for both Safari for iOS and Kintone Mobile.

Preparation

To use the mobile app, kintone Mobile, download the app to your iOS device.
Download on the App Store\

For details on mobile devices supported by Kintone Mobile, see System information (Japanese only).

Setting Up Kintone Mobile

  1. On a PC, access kintone, click the down arrow icon Down arrow icon in the upper right of the screen, and then click Account Settings.  Open Account Settings

  2. Click Mobile Access.  Open Mobile Access

  3. Note the password displayed in the Client Certificate section. This password is necessary in a step later.

  4. Click Access via iPhone or Android App.  Open Account Settings

  5. In the "2. Select the app to use" section, select Kintone Mobile.

  6. Enter an e-mail address that can receive e-mails on the iOS device on which you want to use Kintone Mobile. Re-enter the e-mail address for confirmation. Click Send.
    The settings file is sent to the e-mail address you entered. Receive the e-mail with the standard iPhone e-mail app.

  7. On your iPhone, open the e-mail, which you sent from a PC.

  8. Tap the attached file.

  9. Select Copy to kintone as the app to open the file.

  10. Enter the password of the client certificate, which you noted in step 3. Tap Next.  Enter the client certificate password

  11. Enter your Kintone login password and then tap Login.    Enter the login password

  12. If you are prompted to allow the app to send notifications, allow or disallow as needed.

Now the connection setting is completed. You see the Kintone Mobile screen.