Allowing/Disallowing Notifications on Mobile Devices (for Android)

The Kintone Mobile app can send push notifications when kintone detects a "To Me" notification, which mentions you. You can choose in your mobile device's settings whether to receive push notifications for "To Me" notifications. By default, the settings are configured so that you will receive push notifications. Image

This page describes which settings you should check on your mobile device when you are not receiving any push notifications and how to stop push notifications.

When You Do Not Receive Any Push Notifications

If you are not receiving any push notifications for your "To Me" notifications, check your mobile device's settings on how the app sends push notifications.
The settings screen may vary depending on your device model and the version of Android you are using.

  1. On your mobile device, open Settings and tap App & notifications and Notifications.
    The notification settings are displayed. Image Image
  2. Tap "Kintone". Image
  3. Turn on all switches shown below. Image

To Stop Push Notifications

To stop or change how the push notifications are displayed, configure your mobile device's settings as follows:

  1. On your mobile device, open Settings and tap Notifications.
    The notification settings are displayed. Image Image
  2. Tap "Kintone". Image
  3. Turn off the switch for notifications from kintone. Image